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Customer relationship management : =...

Zubey, Michael.

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Customer relationship management : = a people, process, and technology approach /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Customer relationship management :/ William P. Wagner, Michael Zubey.
其他題名:	a people, process, and technology approach /
作者:	Wagner, William P.,
其他作者:	Zubey, Michael.
出版者:	Australia :Thomson/Course Technology, : c2007.,
面頁冊數:	xiii, 191 p. :ill. ;24 cm.
標題:	Business intelligence. -
ISBN:	1423900847 (pbk.) :

Customer relationship management : = a people, process, and technology approach /
Wagner, William P.,1958-

Customer relationship management :a people, process, and technology approach /William P. Wagner, Michael Zubey. - Australia :Thomson/Course Technology,c2007. - xiii, 191 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 1423900847 (pbk.) :US50.95Subjects--Topical Terms:

669648
Business intelligence.

Customer relationship management : = a people, process, and technology approach /
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700 $a Zubey, Michael. $3 805822