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Managing difficult, frustrating, and...

Pollack, Dennis R.

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Managing difficult, frustrating, and hostile conversations : = strategies for savvy administrators /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Managing difficult, frustrating, and hostile conversations :/ Georgia J. Kosmoski, Dennis R. Pollack.
其他題名:	strategies for savvy administrators /
作者:	Kosmoski, Georgia J.
其他作者:	Pollack, Dennis R.
出版者:	Thousand Oaks, Calif. :Corwin Press, : c2005.,
面頁冊數:	xiii, 152 p. :ports. ;24 cm.
標題:	Aggressiveness - United States. -
電子資源:	http://www.loc.gov/catdir/toc/ecip051/2004022974.htmlhttp://www.loc.gov/catdir/toc/ecip051/2004022974.html
電子資源:	http://www.loc.gov/catdir/enhancements/fy0658/2004022974-d.htmlhttp://www.loc.gov/catdir/enhancements/fy0658/2004022974-d.html
ISBN:	141291339X :

Managing difficult, frustrating, and hostile conversations : = strategies for savvy administrators /
Kosmoski, Georgia J.

Managing difficult, frustrating, and hostile conversations :strategies for savvy administrators /Georgia J. Kosmoski, Dennis R. Pollack. - 2nd ed. - Thousand Oaks, Calif. :Corwin Press,c2005. - xiii, 152 p. :ports. ;24 cm.

Includes bibliographical references (p. 139-145) and index.

ISBN: 141291339X :UK43.00

LCCN: 2004022974Subjects--Topical Terms:

540433
Aggressiveness
--United States.

LC Class. No.: LB3011.5 / .K67 2005

Dewey Class. No.: 371.5

Managing difficult, frustrating, and hostile conversations : = strategies for savvy administrators /
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