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Clued in : = how to keep customers c...

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Carbone, Lewis P.

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Clued in : = how to keep customers coming back again and again /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Clued in :/ Lewis P. Carbone.
Reminder of title:	how to keep customers coming back again and again /
Author:	Carbone, Lewis P.
Published:	Upper Saddle River, NJ :FT Prentice Hall, : c2004.,
Description:	xxviii, 272 p. :ill. ;24 cm.
Subject:	Consumer behavior - Psychological aspects. -
ISBN:	0131015508 (hbk.) :

Clued in : = how to keep customers coming back again and again /
Carbone, Lewis P.

Clued in :how to keep customers coming back again and again /Lewis P. Carbone. - Upper Saddle River, NJ :FT Prentice Hall,c2004. - xxviii, 272 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0131015508 (hbk.) :US25.95

LCCN: 2004302772Subjects--Topical Terms:

779325
Consumer behavior
--Psychological aspects.

LC Class. No.: HF5415.5 / .C367 2004

Clued in : = how to keep customers coming back again and again /
LDR:00527pam a2200157 a 45 001 713628
005 20070731
008 070313s2004 njua b 001 0 eng
010 $a 2004302772
020 $a 0131015508 (hbk.) : $c US25.95
035 $a BM95T0052
040 $a VYF $c VYF $d DLC
050 0 0 $a HF5415.5 $b .C367 2004
100 $a Carbone, Lewis P. $3 781693
245 1 0 $a Clued in : $b how to keep customers coming back again and again / $c Lewis P. Carbone.
260 $a Upper Saddle River, NJ : $c c2004. $b FT Prentice Hall,
300 $a xxviii, 272 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 $a Consumer behavior $x Psychological aspects. $3 779325
650 $a Customer services $x Evaluation. $3 754825
650 $a Customer services $x Quality control. $3 655689
650 $a Organizational effectiveness $x Management. $3 781694

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W0055353

六樓西文書區HC-Z(6F Western Language Books)

01.外借(書)_YB

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HF5415.5 C367 2004

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1 records • Pages 1 •
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