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A survival guide for working with hu...

Scott, Gini Graham.

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A survival guide for working with humans : = dealing with whiners, back-stabbers, know-it-alls, and other difficult people /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	A survival guide for working with humans :/ Gini Graham Scott.
Reminder of title:	dealing with whiners, back-stabbers, know-it-alls, and other difficult people /
Author:	Scott, Gini Graham.
Published:	New York :American Management Association, : c2004.,
Description:	iv, 215 p. ;23 cm.
Notes:	Includes index.
[NT 15003449]:	When sweet revenge isn't so sweet -- Watch out for the eggshells -- Don' fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them ethics you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz.
Subject:	Conflict management. -
Online resource:	http://www.loc.gov/catdir/toc/ecip049/2003020908.htmlhttp://www.loc.gov/catdir/toc/ecip049/2003020908.html
ISBN:	0814472052 (pbk.) :

A survival guide for working with humans : = dealing with whiners, back-stabbers, know-it-alls, and other difficult people /
Scott, Gini Graham.

A survival guide for working with humans :dealing with whiners, back-stabbers, know-it-alls, and other difficult people /Gini Graham Scott. - New York :American Management Association,c2004. - iv, 215 p. ;23 cm.

Includes index.

When sweet revenge isn't so sweet -- Watch out for the eggshells -- Don' fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them ethics you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz.

ISBN: 0814472052 (pbk.) :US15.00

LCCN: 2003020908Subjects--Topical Terms:

536040
Conflict management.

LC Class. No.: HD42 / .S358 2004

Dewey Class. No.: 650.1/3

A survival guide for working with humans : = dealing with whiners, back-stabbers, know-it-alls, and other difficult people /
LDR:02041pam a2200193 a 45 001 712625
005 20070412
008 070313s2004 nyu 001 0 eng
010 $a 2003020908
020 $a 0814472052 (pbk.) : $c US15.00
035 $a IB95T0713
040 $a DLC $c DLC $d DLC
050 0 0 $a HD42 $b .S358 2004
082 0 0 $a 650.1/3 $2 22
100 $a Scott, Gini Graham. $3 779598
245 1 2 $a A survival guide for working with humans : $b dealing with whiners, back-stabbers, know-it-alls, and other difficult people / $c Gini Graham Scott.
260 $a New York : $c c2004. $b American Management Association,
300 $a iv, 215 p. ; $c 23 cm.
500 $a Includes index.
505 0 $a When sweet revenge isn't so sweet -- Watch out for the eggshells -- Don' fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them ethics you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz.
650 $a Conflict management. $3 536040
650 $a Interpersonal conflict. $3 526593
650 $a Interpersonal relations. $3 518204
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/ecip049/2003020908.html $z http://www.loc.gov/catdir/toc/ecip049/2003020908.html