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The customer service activity book :...

Doane, Darryl S.

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The customer service activity book : = 50 activities for inspiring exceptional service /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The customer service activity book :/ Darryl S. Doane, Rose D. Sloat.
Reminder of title:	50 activities for inspiring exceptional service /
remainder title:	50 activities for inspiring exceptional service.
Author:	Doane, Darryl S.
other author:	Doane, Darryl S.
Published:	New York :AMACOM, : c2005.,
Description:	xvii, 302 p. :ill. ;28 cm.
Notes:	Rev. ed. of: 50 activities for achieving excellent customer service /Darryl S. Doane, Rose D. Sloat. c2002.
Subject:	Customer services. -
Online resource:	http://www.loc.gov/catdir/toc/ecip056/2004030704.htmlhttp://www.loc.gov/catdir/toc/ecip056/2004030704.html
ISBN:	0814472591 (pbk.) :

The customer service activity book : = 50 activities for inspiring exceptional service /
Doane, Darryl S.

The customer service activity book :50 activities for inspiring exceptional service /50 activities for inspiring exceptional service.Darryl S. Doane, Rose D. Sloat. - New York :AMACOM,c2005. - xvii, 302 p. :ill. ;28 cm.

Rev. ed. of: 50 activities for achieving excellent customer service /Darryl S. Doane, Rose D. Sloat. c2002.

Includes bibliographical references and index.

ISBN: 0814472591 (pbk.) :US34.95

LCCN: 2004030704Subjects--Topical Terms:

657636
Customer services.

LC Class. No.: HF5415.5 / .D58 2005

Dewey Class. No.: 658.8/12

The customer service activity book : = 50 activities for inspiring exceptional service /
LDR:00911pam a2200205 a 45 001 712550
005 20070316
008 070313s2005 nyua b 001 0 eng
010 $a 2004030704
020 $a 0814472591 (pbk.) : $c US34.95
035 $a IB95T0636
040 $a DLC $c DLC $d DLC
050 0 0 $a HF5415.5 $b .D58 2005
082 0 0 $a 658.8/12 $2 22
100 $a Doane, Darryl S. $3 779672
245 1 4 $a The customer service activity book : $b 50 activities for inspiring exceptional service / $c Darryl S. Doane, Rose D. Sloat.
246 3 $a 50 activities for inspiring exceptional service.
260 $a New York : $c c2005. $b AMACOM,
300 $a xvii, 302 p. : $b ill. ; $c 28 cm.
500 $a Rev. ed. of: 50 activities for achieving excellent customer service /Darryl S. Doane, Rose D. Sloat. c2002.
504 $a Includes bibliographical references and index.
650 $a Customer services. $3 657636
650 $a Service industries workers $x Training of. $3 779673
700 $a Doane, Darryl S. $t 50 activities for achieving excellent customer service. $3 779670
700 $a Sloat, Rose D. $3 779671
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/ecip056/2004030704.html $z http://www.loc.gov/catdir/toc/ecip056/2004030704.html