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People strategies for trainers : = 1...

Lucas, Robert W.

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People strategies for trainers : = 176 tips and techniques for dealing with difficult classroom situations /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	People strategies for trainers :/ Robert W. Lucas.
Reminder of title:	176 tips and techniques for dealing with difficult classroom situations /
Author:	Lucas, Robert W.
Published:	New York :American Management Association, : c2005.,
Description:	xii, 212 p. ;23 cm.
[NT 15003449]:	Defining the challenge -- Preparing for the inevitable -- Communicating with a diverse audience -- Participants who speak English as a second language -- Participants with disabilities -- Interacting with different generational levels -- Talkers -- Poor listener (interrupts/asks questions already answered) -- Shy participants -- Inconsiderate participants -- Show offs -- Experts -- Agitators -- Revolutionaries -- Pessimists -- Autocratic or controlling participants -- Clowns -- Distant/distracted -- The trainer's pet -- Latecomers -- Ill prepared participants -- Substance abusers.
Subject:	Conflict management. -
Online resource:	http://www.loc.gov/catdir/toc/ecip057/2005002634.htmlhttp://www.loc.gov/catdir/toc/ecip057/2005002634.html
ISBN:	0814472613 (pbk.) :

People strategies for trainers : = 176 tips and techniques for dealing with difficult classroom situations /
Lucas, Robert W.

People strategies for trainers :176 tips and techniques for dealing with difficult classroom situations /Robert W. Lucas. - New York :American Management Association,c2005. - xii, 212 p. ;23 cm.

Defining the challenge -- Preparing for the inevitable -- Communicating with a diverse audience -- Participants who speak English as a second language -- Participants with disabilities -- Interacting with different generational levels -- Talkers -- Poor listener (interrupts/asks questions already answered) -- Shy participants -- Inconsiderate participants -- Show offs -- Experts -- Agitators -- Revolutionaries -- Pessimists -- Autocratic or controlling participants -- Clowns -- Distant/distracted -- The trainer's pet -- Latecomers -- Ill prepared participants -- Substance abusers.

ISBN: 0814472613 (pbk.) :US21.95

LCCN: 2005002634Subjects--Topical Terms:

536040
Conflict management.

LC Class. No.: HM1166 / .L83 2005

Dewey Class. No.: 658.3/124

People strategies for trainers : = 176 tips and techniques for dealing with difficult classroom situations /
LDR:01258pam a2200181 a 45 001 712530
005 20070319
008 070313s2005 nyu 000 0 eng
010 $a 2005002634
020 $a 0814472613 (pbk.) : $c US21.95
035 $a IB95T0616
040 $a DLC $c DLC $d DLC
050 0 0 $a HM1166 $b .L83 2005
082 0 0 $a 658.3/124 $2 22
100 $a Lucas, Robert W. $3 779629
245 1 0 $a People strategies for trainers : $b 176 tips and techniques for dealing with difficult classroom situations / $c Robert W. Lucas.
260 $a New York : $c c2005. $b American Management Association,
300 $a xii, 212 p. ; $c 23 cm.
505 0 $a Defining the challenge -- Preparing for the inevitable -- Communicating with a diverse audience -- Participants who speak English as a second language -- Participants with disabilities -- Interacting with different generational levels -- Talkers -- Poor listener (interrupts/asks questions already answered) -- Shy participants -- Inconsiderate participants -- Show offs -- Experts -- Agitators -- Revolutionaries -- Pessimists -- Autocratic or controlling participants -- Clowns -- Distant/distracted -- The trainer's pet -- Latecomers -- Ill prepared participants -- Substance abusers.
650 $a Conflict management. $3 536040
650 $a Employees $x Training of. $3 539177
650 $a Interpersonal communication. $3 523686
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/ecip057/2005002634.html $z http://www.loc.gov/catdir/toc/ecip057/2005002634.html