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Customer-driven IT : = how users are...

Moschella, David C.

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Customer-driven IT : = how users are shaping technology industry growth /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Customer-driven IT :/ David Moschella.
Reminder of title:	how users are shaping technology industry growth /
Author:	Moschella, David C.
Published:	Boston :Harvard Business School Press, : c2003.,
Description:	xx, 251 p. :ill. ;25 cm.
[NT 15003449]:	Introduction : the evolution of an idea -- Part I: IT patterns and tendencies -- Computers have always been difficult -- Learning from a supplier-driven industry, 1950-2000 -- Envisioning a customer-driven industry -- When customers have taken the lead -- Part II: A customer-driven IT industry -- Business attitudes and resources -- Web services and semantic applications -- Where business leadership is needed -- The emerging e-learning value chain -- Consumers and communities -- Government as a source of IT industry value -- Part III: Summary and conclusions -- Implications for IT suppliers and customers.
Subject:	Business enterprises - Technological innovations. -
Online resource:	http://www.loc.gov/catdir/toc/fy038/2002012680.htmlhttp://www.loc.gov/catdir/toc/fy038/2002012680.html
ISBN:	1578518652 :

Customer-driven IT : = how users are shaping technology industry growth /
Moschella, David C.

Customer-driven IT :how users are shaping technology industry growth /David Moschella. - Boston :Harvard Business School Press,c2003. - xx, 251 p. :ill. ;25 cm.

Includes bibliographical references (p. 239-243) and index.

Introduction : the evolution of an idea -- Part I: IT patterns and tendencies -- Computers have always been difficult -- Learning from a supplier-driven industry, 1950-2000 -- Envisioning a customer-driven industry -- When customers have taken the lead -- Part II: A customer-driven IT industry -- Business attitudes and resources -- Web services and semantic applications -- Where business leadership is needed -- The emerging e-learning value chain -- Consumers and communities -- Government as a source of IT industry value -- Part III: Summary and conclusions -- Implications for IT suppliers and customers.

ISBN: 1578518652 :US29.95

LCCN: 2002012680Subjects--Topical Terms:

685508
Business enterprises
--Technological innovations.

LC Class. No.: HC79.I55 / M673 2003

Dewey Class. No.: 338.4/7004

Customer-driven IT : = how users are shaping technology industry growth /
LDR:01319pam a2200193 a 45 001 712276
005 20070410
008 070312s2003 maua b 001 0 eng
010 $a 2002012680
020 $a 1578518652 : $c US29.95
035 $a IB95T0215
040 $a DLC $c DLC $d DLC
050 0 0 $a HC79.I55 $b M673 2003
082 0 0 $a 338.4/7004 $2 21
100 $a Moschella, David C. $3 779326
245 1 0 $a Customer-driven IT : $b how users are shaping technology industry growth / $c David Moschella.
260 $a Boston : $c c2003. $b Harvard Business School Press,
300 $a xx, 251 p. : $b ill. ; $c 25 cm.
504 $a Includes bibliographical references (p. 239-243) and index.
505 0 $a Introduction : the evolution of an idea -- Part I: IT patterns and tendencies -- Computers have always been difficult -- Learning from a supplier-driven industry, 1950-2000 -- Envisioning a customer-driven industry -- When customers have taken the lead -- Part II: A customer-driven IT industry -- Business attitudes and resources -- Web services and semantic applications -- Where business leadership is needed -- The emerging e-learning value chain -- Consumers and communities -- Government as a source of IT industry value -- Part III: Summary and conclusions -- Implications for IT suppliers and customers.
650 $a Business enterprises $x Technological innovations. $3 685508
650 $a Information technology. $3 532993
856 4 1 $3 Table of contents $u http://www.loc.gov/catdir/toc/fy038/2002012680.html $z http://www.loc.gov/catdir/toc/fy038/2002012680.html