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Indispensable : = how to become the ...

Calloway, Joe.

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Indispensable : = how to become the company that your customers can't live without /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Indispensable :/ Joe Calloway.
其他題名:	how to become the company that your customers can't live without /
作者:	Calloway, Joe.
出版者:	Hoboken, N.J. :J. Wiley, : c2005.,
面頁冊數:	xiii, 226 p. ;24 cm.
內容註:	The default choice -- The five drivers -- Case study: Deluxe -- Back to the six new basics -- Case study: W Hotels -- Create community -- Case study: Gitomer -- Obvious but often overlooked -- Right place, right time -- Case study: The Pancake Pantry -- Big picture outcome -- Twenty-eight indispensable lessons -- Case study: Pinnacle Financial Partners -- Repeatable process -- Stop apologizing, start doing your job -- Case study: Law Talk -- The customer decides.
標題:	Customer loyalty - Case studies. -
電子資源:	http://www.loc.gov/catdir/toc/ecip054/2004028133.htmlhttp://www.loc.gov/catdir/toc/ecip054/2004028133.html
電子資源:	http://www.loc.gov/catdir/enhancements/fy0617/2004028133-b.htmlhttp://www.loc.gov/catdir/enhancements/fy0617/2004028133-b.html
電子資源:	http://www.loc.gov/catdir/enhancements/fy0617/2004028133-d.htmlhttp://www.loc.gov/catdir/enhancements/fy0617/2004028133-d.html
ISBN:	0471703087 :

Indispensable : = how to become the company that your customers can't live without /
Calloway, Joe.

Indispensable :how to become the company that your customers can't live without /Joe Calloway. - Hoboken, N.J. :J. Wiley,c2005. - xiii, 226 p. ;24 cm.

The default choice -- The five drivers -- Case study: Deluxe -- Back to the six new basics -- Case study: W Hotels -- Create community -- Case study: Gitomer -- Obvious but often overlooked -- Right place, right time -- Case study: The Pancake Pantry -- Big picture outcome -- Twenty-eight indispensable lessons -- Case study: Pinnacle Financial Partners -- Repeatable process -- Stop apologizing, start doing your job -- Case study: Law Talk -- The customer decides.

ISBN: 0471703087 :US24.95

LCCN: 2004028133Subjects--Topical Terms:

774594
Customer loyalty
--Case studies.

LC Class. No.: HF5415.525 / .C35 2005

Dewey Class. No.: 658.8/343

Indispensable : = how to become the company that your customers can't live without /
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