| Record Type: |
Electronic resources
: Monograph/item
|
| Title/Author: |
The balanced scorecard/ Robert S. Kaplan, David P. Norton. |
| Reminder of title: |
translating strategy into action / |
| Author: |
Kaplan, Robert S. |
| other author: |
Norton, David P., |
| Published: |
Boston, Mass. :Harvard Business School Press, : c1996., |
| Description: |
xi, 322 p. :ill. ;24 cm. |
| Notes: |
Includes index. |
| [NT 15003449]: |
Measurement and management in the information age -- Why does business need a balanced scorecard? -- Pt. 1. Measuring business strategy -- Financial perspective -- Customer perspective -- Internal-business-process perspective -- Learning and growth perspective -- Linking balanced scorecard measures to your strategy -- Structure and strategy -- Pt. 2. Managing business strategy -- Achieving strategic alignment: from top to bottom -- Targets, resource allocation, initiatives, and budgets -- Feedback and the strategic learing process -- Implementing a balanced scorecard management program -- Appendix: building a balanced scorecard -- Index. |
| Subject: |
Industrial productivity - Measurement. - |
| Online resource: |
https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=7252An electronic book accessible through the World Wide Web; click for information |
| ISBN: |
0585063060 (electronic bk.) |