| Record Type: |
Electronic resources
: Monograph/item
|
| Title/Author: |
Information technology in the service society/ Committee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council. |
| Reminder of title: |
a twenty-first century lever/ |
| Published: |
Washington, D.C. :National Academy Press, : 1994., |
| Description: |
xiii, 270 p. :ill. ;23 cm. |
| [NT 15003449]: |
Impacts of information technology at the industry level -- Impacts of information technology at the enterprise level -- Impacts of information technology at the activity level -- Improving decision making about information technology -- Information technology in services: implications for public policy. |
| Subject: |
Information technology. - |
| Online resource: |
https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=949An electronic book accessible through the World Wide Web; click for information |
| ISBN: |
0585037329 (electronic bk.) |