Language:
English
繁體中文
Help
回圖書館首頁
手機版館藏查詢
Login
Back
Switch To:
Labeled
|
MARC Mode
|
ISBD
Service marketing /
~
Keiningham, Timothy L.
Linked to FindBook
Google Book
Amazon
博客來
Service marketing /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Service marketing // Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham.
Author:
Rust, Roland T.
other author:
Keiningham, Timothy L.
Published:
New York :HarperCollins College Publishers, : c1996.,
Description:
xx, 508 p. :ill. ;24 cm.
Subject:
Customer services. -
ISBN:
0673991458
Service marketing /
Rust, Roland T.
Service marketing /
Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. - New York :HarperCollins College Publishers,c1996. - xx, 508 p. :ill. ;24 cm.
Includes bibliographical references and index.
ISBN: 0673991458
LCCN: 95038909 //r95Subjects--Topical Terms:
657636
Customer services.
LC Class. No.: HD9980.5 / .R87 1996
Dewey Class. No.: 658.8
Service marketing /
LDR
:00536pam a2200181 a 45
001
697359
003
DLC
005
20050927
008
050927s1996 nyua b 001 0 eng
010
$a
95038909 //r95
020
$a
0673991458
035
$a
蔡裕源94
040
$a
DLC
$c
DLC
$d
DLC
050
0 0
$a
HD9980.5
$b
.R87 1996
082
0 0
$a
658.8
$2
20
100
$a
Rust, Roland T.
$3
657998
245
1 0
$a
Service marketing /
$c
Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham.
260
$a
New York :
$c
c1996.
$b
HarperCollins College Publishers,
300
$a
xx, 508 p. :
$b
ill. ;
$c
24 cm.
504
$a
Includes bibliographical references and index.
650
$a
Customer services.
$3
657636
650
$a
Service industries
$x
Marketing.
$3
647833
700
$a
Keiningham, Timothy L.
$3
692772
700
$a
Zahorik, Anthony J.
$3
692773
based on 0 review(s)
Location:
ALL
六樓西文書區HC-Z(6F Western Language Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
Inventory Number
Location Name
Item Class
Material type
Call number
Usage Class
Loan Status
No. of reservations
Opac note
Attachments
GW0012364
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
一般圖書
HD9980.5 R87 1996
一般使用(Normal)
On shelf
0
Reserve
1 records • Pages 1 •
1
Reviews
Add a review
and share your thoughts with other readers
Export
pickup library
Processing
...
Change password
Login