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ADA, communication and service skills
~
American Hotel & Motel Association., Educational Institute
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ADA, communication and service skills
Record Type:
Projected and video material : Monograph/item
Title/Author:
ADA, communication and service skills/ Educational Institute, American Hotel & Motel Association
Published:
East Lansing, Mich. :El Video Productions, : c1992,
Description:
1 videocassette :sd., col. ;1/2 in. +1 trainer's guide + 1 viewer's guide + 1 resources guide
Notes:
At head of title: ADA: the Americans with Disabilities Act
Subject:
Consumers with disabilities -
ADA, communication and service skills
ADA, communication and service skills
[videorecording] /Educational Institute, American Hotel & Motel Association - East Lansing, Mich. :El Video Productions,c1992 - 1 videocassette :sd., col. ;1/2 in. +1 trainer's guide + 1 viewer's guide + 1 resources guide
At head of title: ADA: the Americans with Disabilities Act
Presents a training package for motel/hotel personnel to learn common sense ways to help disabled guests. It also includes material on working with disabled employees of a business
VHS
Subjects--Topical Terms:
747848
Consumers with disabilities
ADA, communication and service skills
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Educational Institute, American Hotel & Motel Association
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At head of title: ADA: the Americans with Disabilities Act
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Communication and service skills
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