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Service management : = strategy and ...
~
Normann, Richard, (1943-)
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Service management : = strategy and leadership in service business /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Service management :/ Richard Normann.
Reminder of title:
strategy and leadership in service business /
Author:
Normann, Richard,
Published:
Chichester :Wiley, : c2002.,
Description:
xix, 234 p. :ill. ;23 cm.
Subject:
Service industries - Management. -
ISBN:
0471494399 (pbk.) :
Service management : = strategy and leadership in service business /
Normann, Richard,1943-
Service management :
strategy and leadership in service business /Richard Normann. - 3rd ed. - Chichester :Wiley,c2002. - xix, 234 p. :ill. ;23 cm.
Includes bibliographical references (p. [229]-230) and index.
ISBN: 0471494399 (pbk.) :US65.00
LCCN: 2001268260Subjects--Topical Terms:
645927
Service industries
--Management.
LC Class. No.: HD9980.5 / .N67 2000
Dewey Class. No.: 658
Service management : = strategy and leadership in service business /
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Normann, Richard,
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Service management :
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strategy and leadership in service business /
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Richard Normann.
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3rd ed.
260
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Chichester :
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c2002.
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Wiley,
300
$a
xix, 234 p. :
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ill. ;
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23 cm.
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Includes bibliographical references (p. [229]-230) and index.
650
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Service industries
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Management.
$3
645927
based on 0 review(s)
Location:
ALL
六樓西文書區HC-Z(6F Western Language Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
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W0127844
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
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HD9980.5 N67 2002
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1 records • Pages 1 •
1
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