Managing client anger : = what to do...
Matsakis, Aphrodite.

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  • Managing client anger : = what to do when a client is angry with you /
  • Record Type: Language materials, printed : Monograph/item
    Title/Author: Managing client anger :/ Aphrodite Matsakis.
    Reminder of title: what to do when a client is angry with you /
    Author: Matsakis, Aphrodite.
    Published: Oakland, CA :New Harbinger Publications ; : c1998.,
    Description: ix, 262 p. ;26 cm.
    Subject: Aggressiveness (Psychology) -
    ISBN: 1572241233 :
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  • 1 records • Pages 1 •
 
W0126930 罕用書庫221室(美崙校區,調書請點預約)(RU_221) 01.外借(書)_YB 一般圖書 RC569.5.A53 M37 1998 一般使用(Normal) On shelf 0
  • 1 records • Pages 1 •
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