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Strategic CRM V2.0 : = the field-tes...

Lee, Dick

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Strategic CRM V2.0 : = the field-tested, research-validated best practices manual for generating ROI from CRM /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Strategic CRM V2.0 :/ Dick Lee.
Reminder of title:	the field-tested, research-validated best practices manual for generating ROI from CRM /
Author:	Lee, Dick
Published:	St. Paul, Minn. :HYM Press, : 2003.,
Description:	167 :ill. ;28 cm.
Subject:	Customer relations - Management. -
ISBN:	0967375797 (pbk.) :

Strategic CRM V2.0 : = the field-tested, research-validated best practices manual for generating ROI from CRM /
Lee, Dick

Strategic CRM V2.0 :the field-tested, research-validated best practices manual for generating ROI from CRM /Dick Lee. - St. Paul, Minn. :HYM Press,2003. - 167 :ill. ;28 cm.

ISBN: 0967375797 (pbk.) :US175.00Subjects--Topical Terms:

582814
Customer relations
--Management.

Strategic CRM V2.0 : = the field-tested, research-validated best practices manual for generating ROI from CRM /
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245 1 0 $a Strategic CRM V2.0 : $b the field-tested, research-validated best practices manual for generating ROI from CRM / $c Dick Lee.
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300 $a 167 : $b ill. ; $c 28 cm.
650 $a Customer relations $x Management. $3 582814
650 $a Marketing. $3 536353
650 $a Selling. $3 643554