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Collaborative customer relationship ...

Kracklauer, Alexander H., (1965-)

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Collaborative customer relationship management : = taking CRM to the next level /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Collaborative customer relationship management :/ Alexander H. Kracklauer, D. Quinn Mills, Dirk Seifert, editors.
其他題名:	taking CRM to the next level /
其他作者:	Kracklauer, Alexander H.,
出版者:	Berlin, Germany :Springer-Verlag, : 2004.,
面頁冊數:	xi, 273 p. :ill. ;24 cm.
標題:	Business logistics. -
電子資源:	http://www.loc.gov/catdir/toc/fy042/2003059637.htmlhttp://www.loc.gov/catdir/toc/fy042/2003059637.html
ISBN:	3540002278 :

Collaborative customer relationship management : = taking CRM to the next level /
Collaborative customer relationship management :taking CRM to the next level /Alexander H. Kracklauer, D. Quinn Mills, Dirk Seifert, editors. - Berlin, Germany :Springer-Verlag,2004. - xi, 273 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 3540002278 :EUR49.95

LCCN: 2003059637Subjects--Topical Terms:

648045
Business logistics.

LC Class. No.: HF5415.5 / .C615 2004

Dewey Class. No.: 658.8/12

Collaborative customer relationship management : = taking CRM to the next level /
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650 $a Customer relations $x Management. $3 582814
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