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Using Microsoft CRM /

~

Gravely, John.

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Using Microsoft CRM /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Using Microsoft CRM // Laura Brown, John Gravely.
remainder title:	Special edition using Microsoft CRM
Author:	Brown, Laura.
other author:	Gravely, John.
Published:	Indianapolis, Ind. :Que Pub., : c2004.,
Description:	xiii, 522 p. :ill. ;24 cm. +1 CD-ROM (4 3/4 in.)
Notes:	Includes index.
Subject:	Customer relations - Data processing. -
ISBN:	0789728826 (pbk./CD-ROM) :

Using Microsoft CRM /
Brown, Laura.

Using Microsoft CRM /Special edition using Microsoft CRMLaura Brown, John Gravely. - Special ed. - Indianapolis, Ind. :Que Pub.,c2004. - xiii, 522 p. :ill. ;24 cm. +1 CD-ROM (4 3/4 in.)

Includes index.

ISBN: 0789728826 (pbk./CD-ROM) :US49.99

LCCN: 2003101772Subjects--Uniform Titles:

Microsoft CRM.
Subjects--Topical Terms:

738003
Customer relations
--Data processing.

LC Class. No.: HF5415.5 / .B765 2004

Using Microsoft CRM /
LDR:00585nam a2200193 a 45 001 693484
005 20040920
008 040920s2004 inua 001 0 eng
010 $a 2003101772
020 $a 0789728826 (pbk./CD-ROM) : $c US49.99
035 $a imw93000033
040 $a DLC $c DLC
042 $a pcc
050 0 0 $a HF5415.5 $b .B765 2004
100 $a Brown, Laura. $3 742953
245 1 0 $a Using Microsoft CRM / $c Laura Brown, John Gravely.
246 3 $a Special edition using Microsoft CRM
250 $a Special ed.
260 $a Indianapolis, Ind. : $c c2004. $b Que Pub.,
300 $a xiii, 522 p. : $b ill. ; $c 24 cm. + $e 1 CD-ROM (4 3/4 in.)
500 $a Includes index.
630 $a Microsoft CRM. $3 742929
650 $a Customer relations $x Data processing. $3 738003
650 $a Relationship marketing. $3 548872
700 $a Gravely, John. $3 742952

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W0126549

六樓西文書區HC-Z(6F Western Language Books)

01.外借(書)_YB

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HF5415.5 B765 2004

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