Why CRM doesn't work : = how to win ...
Newell, Frederick, (1926-)

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  • Why CRM doesn't work : = how to win by letting customers manage the relationship /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    正題名/作者: Why CRM doesn't work :/ Frederick Newell.
    其他題名: how to win by letting customers manage the relationship /
    作者: Newell, Frederick,
    出版者: Princeton, N.J. :Bloomberg Press, : c2003.,
    面頁冊數: xvii, 263 p. ;24 cm.
    標題: Customer relations - Management. -
    ISBN: 1576601323 :
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