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The CRM project management handbook ...

Gentle, Michael, (1957-)

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The CRM project management handbook : = building realistic expectations and managing risk /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The CRM project management handbook :/ Michael Gentle.
Reminder of title:	building realistic expectations and managing risk /
Author:	Gentle, Michael,
Published:	London :Kogan Page, : 2002.,
Description:	xii, 227 p. :ill. ;24 cm.
Subject:	Customer relations - Management. -
ISBN:	0749438983 (pbk.) :

The CRM project management handbook : = building realistic expectations and managing risk /
Gentle, Michael,1957-

The CRM project management handbook :building realistic expectations and managing risk /Michael Gentle. - London :Kogan Page,2002. - xii, 227 p. :ill. ;24 cm.

Includes bibliographical references (p. [221]) and index.

ISBN: 0749438983 (pbk.) :UK22.5

LCCN: 2002014806Subjects--Topical Terms:

582814
Customer relations
--Management.

LC Class. No.: HF5415.5 / .G456 2002

Dewey Class. No.: 658.8/12

The CRM project management handbook : = building realistic expectations and managing risk /
LDR:00597cam a2200181 a 45 001 690826
005 20031127
008 031127s2002 enka b 00110 eng
010 $a 2002014806
020 $a 0749438983 (pbk.) : $c UK22.5
035 $a imw92000057
040 $a DLC $c DLC $d DLC $d DH
042 $a pcc
050 0 0 $a HF5415.5 $b .G456 2002
082 0 0 $a 658.8/12 $2 21
100 $a Gentle, Michael, $d 1957- $3 737985
245 1 4 $a The CRM project management handbook : $b building realistic expectations and managing risk / $c Michael Gentle.
260 $a London : $c 2002. $b Kogan Page,
300 $a xii, 227 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. [221]) and index.
650 $a Customer relations $x Management. $3 582814