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Allocating Telecommunications Resources

Parsons, Henry L.

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Allocating Telecommunications Resources

Record Type:	Projected and video material : Monograph/item
Title/Author:	Allocating Telecommunications Resources/ Produced by Institute of Operations Research and the Management Sciences
other author:	Parsons, Henry L.
Published:	Linthicum, MD :Institute of Operations Research and the Management Sciences :
Description:	1 computer laser optical disc :sd., col. ;4 3/4 in.
Notes:	At the head of title on container: Informs/CPMS
Series:	Edelman award for management science achievement;
Subject:	Management Science -

Allocating Telecommunications Resources
Allocating Telecommunications Resources[videorecording] /Produced by Institute of Operations Research and the Management Sciences - Linthicum, MD :Institute of Operations Research and the Management Sciences - 1 computer laser optical disc :sd., col. ;4 3/4 in. - Edelman award for management science achievement;[v.57].

At the head of title on container: Informs/CPMS

Presentors, Philip E. Quinn, Bruce H. Andrews, Henry L. Parsons

For L.L. Bean, a major mail-order retailer of high quality outdoor goods and apparel, telemarketing is complicated by highly seasonal demand patterns. A queueing-based planning decision tool increases the profits of global telemarketing by optimizing cost revenue trade-offs in management of telephone trunk lines, queue capacity and staffing resources, resulting in a profit improvement of

VCD format

US120.00Subjects--Topical Terms:

730897
Management Science

Allocating Telecommunications Resources
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245 0 0 $a Allocating Telecommunications Resources $h [videorecording] / $c Produced by Institute of Operations Research and the Management Sciences
260 $a Linthicum, MD : $b Institute of Operations Research and the Management Sciences
300 $a 1 computer laser optical disc : $b sd., col. ; $c 4 3/4 in.
440 $a Edelman award for management science achievement; $v [v.57]
500 $a At the head of title on container: Informs/CPMS
500 $a Title on cassette and cassette case: 90.06 L.L. Bean
511 0 $a Presentors, Philip E. Quinn, Bruce H. Andrews, Henry L. Parsons
520 $a For L.L. Bean, a major mail-order retailer of high quality outdoor goods and apparel, telemarketing is complicated by highly seasonal demand patterns. A queueing-based planning decision tool increases the profits of global telemarketing by optimizing cost revenue trade-offs in management of telephone trunk lines, queue capacity and staffing resources, resulting in a profit improvement of $1 0 million annually.
538 0 $a VCD format
650 $a Management Science $3 730897
700 $a Parsons, Henry L. $3 734472
700 $a Quinn, Phillip E. $3 734473
700 $a Andrews, Bruce H. $3 734471
710 $a Institute of Management Science. $3 730896
740 0 1 $a L.L. Bean