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The Teller Productivity System and C...

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Barnum, M.P.

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The Teller Productivity System and Customer Wait Time Model

Record Type:	Projected and video material : Monograph/item
Title/Author:	The Teller Productivity System and Customer Wait Time Model/ Produced by Institute of Operations Research and the Management Sciences
other author:	Barnum, M.P.
Published:	Providence, RI :Institute of Operations Research and the Management Sciences :
Description:	1 computer laser optical disc :sd., col. ;4 3/4 in.
Notes:	At the head of title on container: Informs/CPMS
Series:	Edelman award for management science achievement;
Subject:	Management Science -

The Teller Productivity System and Customer Wait Time Model
The Teller Productivity System and Customer Wait Time Model[videorecording] /Produced by Institute of Operations Research and the Management Sciences - Providence, RI :Institute of Operations Research and the Management Sciences - 1 computer laser optical disc :sd., col. ;4 3/4 in. - Edelman award for management science achievement;[v.88].

At the head of title on container: Informs/CPMS

Presentors, M.P. Barnum; S.K. Kotha

The teller productivity system and customer wait time model used by KeyCorp, the nation's tenth largest bank, provides management information to branch line managers to facilitate the training, management and scheduling of branch tellers, reducing customer wait time and enhancing teller productivity.

VCD format

US120.00Subjects--Topical Terms:

730897
Management Science

The Teller Productivity System and Customer Wait Time Model
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245 0 0 $a The Teller Productivity System and Customer Wait Time Model $h [videorecording] / $c Produced by Institute of Operations Research and the Management Sciences
260 $a Providence, RI : $b Institute of Operations Research and the Management Sciences
300 $a 1 computer laser optical disc : $b sd., col. ; $c 4 3/4 in.
440 $a Edelman award for management science achievement; $v [v.88]
500 $a At the head of title on container: Informs/CPMS
500 $a Title on cassette and cassette case: 95.03 KeyCorp
511 0 $a Presentors, M.P. Barnum; S.K. Kotha
520 $a The teller productivity system and customer wait time model used by KeyCorp, the nation's tenth largest bank, provides management information to branch line managers to facilitate the training, management and scheduling of branch tellers, reducing customer wait time and enhancing teller productivity.
538 0 $a VCD format
650 $a Management Science $3 730897
700 $a Barnum, M.P. $3 730990
700 $a Kotha, S.K. $3 730991
710 $a Institute of Management Science. $3 730896
740 0 1 $a KeyCorp

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Location: Year: Volume Number:

Items

1 records • Pages 1 •
1

Inventory Number

No. of reservations

V0010707

二樓視聽區 (2F A/V Media Resources)

05.外借(視聽資料)_YA

VCD資料

VCD HD30.28 E21 v.88

一般使用(Normal)

On shelf

0

1 records • Pages 1 •
1

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