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The Teller Productivity System and C...
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Barnum, M.P.
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The Teller Productivity System and Customer Wait Time Model
紀錄類型:
書目-投影資料、錄影資料、電影片 : Monograph/item
正題名/作者:
The Teller Productivity System and Customer Wait Time Model/ Produced by Institute of Operations Research and the Management Sciences
其他作者:
Barnum, M.P.
出版者:
Providence, RI :Institute of Operations Research and the Management Sciences :
面頁冊數:
1 computer laser optical disc :sd., col. ;4 3/4 in.
附註:
At the head of title on container: Informs/CPMS
叢書名:
Edelman award for management science achievement;
標題:
Management Science -
The Teller Productivity System and Customer Wait Time Model
The Teller Productivity System and Customer Wait Time Model
[videorecording] /Produced by Institute of Operations Research and the Management Sciences - Providence, RI :Institute of Operations Research and the Management Sciences - 1 computer laser optical disc :sd., col. ;4 3/4 in. - Edelman award for management science achievement;[v.88].
At the head of title on container: Informs/CPMS
Presentors, M.P. Barnum; S.K. Kotha
The teller productivity system and customer wait time model used by KeyCorp, the nation's tenth largest bank, provides management information to branch line managers to facilitate the training, management and scheduling of branch tellers, reducing customer wait time and enhancing teller productivity.
VCD format
US120.00Subjects--Topical Terms:
730897
Management Science
The Teller Productivity System and Customer Wait Time Model
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V0010707
二樓視聽區 (2F A/V Media Resources)
05.外借(視聽資料)_YA
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VCD HD30.28 E21 v.88
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