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Customer relationship management : =...

Brown, Stanley A., (1946-)

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Customer relationship management : = a strategic imperative in the world of e-business /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Customer relationship management :/ editor and contributor, Stanley A. Brown.
其他題名:	a strategic imperative in the world of e-business /
其他作者:	Brown, Stanley A.,
出版者:	Toronto :John Wiley & Sons Canada, : c2000.,
面頁冊數:	xxviii, 345 p. :ill. ;24 cm.
標題:	Customer relations - Management. -
ISBN:	0471644099 :

Customer relationship management : = a strategic imperative in the world of e-business /
Customer relationship management :a strategic imperative in the world of e-business /editor and contributor, Stanley A. Brown. - Toronto :John Wiley & Sons Canada,c2000. - xxviii, 345 p. :ill. ;24 cm.

Includes bibliographical references.

ISBN: 0471644099 :US29.95

LCCN: 00709499

Nat. Bib. No.: C00-930951-9Subjects--Topical Terms:

582814
Customer relations
--Management.

LC Class. No.: HF5415.5 / .C836 2000

Dewey Class. No.: 658.8/12

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