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Use of the servqual scale to measure...

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Use of the servqual scale to measure expectations and perceptions of service quality in an ambulatory health care setting /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Use of the servqual scale to measure expectations and perceptions of service quality in an ambulatory health care setting // by Barbara Jean Quiram.
Author:	Quiram, Barbara Jean.
Published:	1995.,
Description:	vii, 79 p. :ill. ;22 cm.
Notes:	UMI no. : 9534415.
Subject:	Health care rationing. -

Use of the servqual scale to measure expectations and perceptions of service quality in an ambulatory health care setting /
Quiram, Barbara Jean.

Use of the servqual scale to measure expectations and perceptions of service quality in an ambulatory health care setting /by Barbara Jean Quiram. - 1995. - vii, 79 p. :ill. ;22 cm.

UMI no. : 9534415.

Thesis (Ph.D.) -- Texas A&M University, 1995.

Includes bibliographical references.

Photocopy.
Ann Arbor, Mich. :
University Microfilms International,
1997.

US69.50Subjects--Corporate Names:

676720
Texas A&M University
--Dissertations.Subjects--Topical Terms:

700238
Health care rationing.

Use of the servqual scale to measure expectations and perceptions of service quality in an ambulatory health care setting /
LDR:00667nam a2200169 a 45 001 669043
005 20010709142430.8
008 980303r19971995xx a b 000 0 eng d
020 $c US69.50
035 $a bm 87000143
040 $a NDHU $c NDHU $d NDHU
100 $a Quiram, Barbara Jean. $3 700237
245 1 0 $a Use of the servqual scale to measure expectations and perceptions of service quality in an ambulatory health care setting / $c by Barbara Jean Quiram.
260 $c 1995.
300 $a vii, 79 p. : $b ill. ; $c 22 cm.
500 $a UMI no. : 9534415.
502 $a Thesis (Ph.D.) -- Texas A&M University, 1995.
504 $a Includes bibliographical references.
533 $a Photocopy. $b Ann Arbor, Mich. : $c University Microfilms International, $d 1997.
610 $a Texas A&M University $x Dissertations. $3 676720
650 $a Health care rationing. $3 700238
650 $a Right to health care. $3 700239
710 $a University Microfilms International. $3 650459