Service management : = strategy and ...
Normann, Richard, (1943-)

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  • Service management : = strategy and leadership in service business /
  • Record Type: Language materials, printed : Monograph/item
    Title/Author: Service management :/ Richard Normann.
    Reminder of title: strategy and leadership in service business /
    Author: Normann, Richard,
    Published: Chichester ;Wiley, : c1991.,
    Description: xv, 185 p. :ill. ;25 cm.
    Subject: Service industries - Management. -
    ISBN: 0471928852 :
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  • 1 records • Pages 1 •
 
W0030494 罕用書庫221室(美崙校區,調書請點預約)(RU_221) 01.外借(書)_YB 一般圖書 HD9980.5 N67 1991 一般使用(Normal) On shelf 0
  • 1 records • Pages 1 •
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