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Service management : = strategy and ...
~
Normann, Richard, (1943-)
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Service management : = strategy and leadership in service business /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Service management :/ Richard Normann.
Reminder of title:
strategy and leadership in service business /
Author:
Normann, Richard,
Published:
Chichester ;Wiley, : c1991.,
Description:
xv, 185 p. :ill. ;25 cm.
Subject:
Service industries - Management. -
ISBN:
0471928852 :
Service management : = strategy and leadership in service business /
Normann, Richard,1943-
Service management :
strategy and leadership in service business /Richard Normann. - 2nd ed. - Chichester ;Wiley,c1991. - xv, 185 p. :ill. ;25 cm.
Includes bibliographical references (p. [177]-179) and index.
ISBN: 0471928852 :US24.00
LCCN: 90043731Subjects--Topical Terms:
645927
Service industries
--Management.
LC Class. No.: HD9980.5 / .N67 1991
Dewey Class. No.: 658
Service management : = strategy and leadership in service business /
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Service management :
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strategy and leadership in service business /
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Richard Normann.
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2nd ed.
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Chichester ;
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New York :
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c1991.
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Wiley,
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xv, 185 p. :
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ill. ;
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25 cm.
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Includes bibliographical references (p. [177]-179) and index.
650
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Service industries
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Management.
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645927
based on 0 review(s)
Location:
ALL
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
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W0030494
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
01.外借(書)_YB
一般圖書
HD9980.5 N67 1991
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1 records • Pages 1 •
1
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