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The knowledge-based organization : =...

Lyons, Michael C.

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The knowledge-based organization : = four steps to increasing sales, profits, and market share /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The knowledge-based organization :/ James A. Alexander, Michael C. Lyons.
Reminder of title:	four steps to increasing sales, profits, and market share /
Author:	Alexander, James A.
other author:	Lyons, Michael C.
Published:	Chicago :Irwin Professional Pub., : c1995.,
Description:	xv, 139 p. :ill. ;24 cm.
Subject:	Customer relations. -
ISBN:	0786303530

The knowledge-based organization : = four steps to increasing sales, profits, and market share /
Alexander, James A.

The knowledge-based organization :four steps to increasing sales, profits, and market share /James A. Alexander, Michael C. Lyons. - Chicago :Irwin Professional Pub.,c1995. - xv, 139 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0786303530

LCCN: 94024540 //r95Subjects--Topical Terms:

578582
Customer relations.

LC Class. No.: HF5438.25 / .A435 1995

Dewey Class. No.: 658.8/12

The knowledge-based organization : = four steps to increasing sales, profits, and market share /
LDR:00609cam a2200181 a 45 001 665728
003 DLC
005 19950629081946.4
008 940830s1995 ilua b 001 0 eng
010 $a 94024540 //r95
020 $a 0786303530
035 $a dt 00015047 //r95
040 $a DLC $c DLC $d DLC
050 0 0 $a HF5438.25 $b .A435 1995
082 0 0 $a 658.8/12 $2 20
100 $a Alexander, James A. $3 694191
245 1 4 $a The knowledge-based organization : $b four steps to increasing sales, profits, and market share / $c James A. Alexander, Michael C. Lyons.
260 $a Chicago : $c c1995. $b Irwin Professional Pub.,
300 $a xv, 139 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 $a Customer relations. $3 578582
650 $a Customer services $x Management. $3 694192
650 $a Sales management. $3 624757
650 $a Selling. $3 643554
700 $a Lyons, Michael C. $3 694190