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High value, low cost : = how to crea...

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Plowman, Brian

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High value, low cost : = how to create profitable customer delight /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	High value, low cost :/ Brian Plowman.
Reminder of title:	how to create profitable customer delight /
Author:	Plowman, Brian
Published:	London :Financial Times ; : 1994.,
Description:	xii, 267 p. :ill. ;24 cm.
Subject:	Customer relations. -
ISBN:	0273604376

High value, low cost : = how to create profitable customer delight /
Plowman, Brian

High value, low cost :how to create profitable customer delight /Brian Plowman. - London :Financial Times ;1994. - xii, 267 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0273604376Subjects--Topical Terms:

578582
Customer relations.

High value, low cost : = how to create profitable customer delight /
LDR:00455nam a2200145 a 45 001 664920
003 OCoLC
005 19950428111353.0
008 950502s1994 enka b 001 0 eng d
020 $a 0273604376
035 $a dt 00002035
040 $a NDHU $c NDHU $d NDHU
100 $a Plowman, Brian $3 692884
245 1 0 $a High value, low cost : $b how to create profitable customer delight / $c Brian Plowman.
260 $a London : $c 1994. $b Financial Times ; $b Pitman,
300 $a xii, 267 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 $a Customer relations. $3 578582

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W0012089

六樓西文書區HC-Z(6F Western Language Books)

01.外借(書)_YB

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HF5415.5 P732 1994

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1 records • Pages 1 •
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