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Service selling : = a guide to incre...

Stemper, Robert G.

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Service selling : = a guide to increasing sales and profits in consumer financial services /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Service selling :/ Robert G. Stemper.
Reminder of title:	a guide to increasing sales and profits in consumer financial services /
Author:	Stemper, Robert G.
Published:	New York :Wiley, : c1991.,
Description:	x, 230 p. :ill. ;24 cm.
Subject:	Customer services. -
ISBN:	0471540307 (cloth) :

Service selling : = a guide to increasing sales and profits in consumer financial services /
Stemper, Robert G.

Service selling :a guide to increasing sales and profits in consumer financial services /Robert G. Stemper. - New York :Wiley,c1991. - x, 230 p. :ill. ;24 cm.

Includes bibliographical references (p. 225) and index.

ISBN: 0471540307 (cloth) :US60

LCCN: 91010584 //r95Subjects--Topical Terms:

657636
Customer services.

LC Class. No.: HG181 / .S798 1991

Dewey Class. No.: 332.1/068/8

Service selling : = a guide to increasing sales and profits in consumer financial services /
LDR:00635nam a2200193 a 45 001 660579
003 DLC
005 19950222142753.4
008 910215s1991 nyua b 001 0 eng
010 $a 91010584 //r95
020 $a 0471540307 (cloth) : $c US60
035 $a dt 00017356 //r95
040 $a DLC $c DLC $d DLC
043 $a n-us---
050 0 0 $a HG181 $b .S798 1991
082 0 0 $a 332.1/068/8 $2 20
100 $a Stemper, Robert G. $3 685556
245 1 0 $a Service selling : $b a guide to increasing sales and profits in consumer financial services / $c Robert G. Stemper.
260 0 $a New York : $c c1991. $b Wiley,
300 $a x, 230 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 225) and index.
650 $a Customer services. $3 657636
650 $a Financial services industry $z United States $x Management. $3 656208
650 $a Sales management. $3 624757
650 $a Service industries $z United States $x Management. $3 647719