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Customer loyalty : = how to earn it,...

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Griffin, Jill.

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Customer loyalty : = how to earn it, how to keep it /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Customer loyalty :/ Jill Griffin.
Reminder of title:	how to earn it, how to keep it /
Author:	Griffin, Jill.
Published:	New York :Lexington Books, : c1995.,
Description:	viii, 242 p. :ill. ;25 cm.
Subject:	Consumer satisfaction. -
ISBN:	002912977X :

Customer loyalty : = how to earn it, how to keep it /
Griffin, Jill.

Customer loyalty :how to earn it, how to keep it /Jill Griffin. - New York :Lexington Books,c1995. - viii, 242 p. :ill. ;25 cm.

Includes bibliographical references (p. 229-235) and indexes.

ISBN: 002912977X :US23.00

LCCN: 94036213 //r95Subjects--Topical Terms:

578584
Consumer satisfaction.

LC Class. No.: HF5415.5 / .G75 1995

Dewey Class. No.: 658.8/12

Customer loyalty : = how to earn it, how to keep it /
LDR:00573nam a2200181 a 45 001 653053
003 DLC
005 20001009161821.8
008 940902s1995 nyua b 001 0 eng
010 $a 94036213 //r95
020 $a 002912977X : $c US23.00
035 $a dt 00012011 //r95
040 $a DLC $c DLC $d DLC $d DH
050 0 0 $a HF5415.5 $b .G75 1995
082 0 0 $a 658.8/12 $2 20
100 $a Griffin, Jill. $3 670894
245 1 0 $a Customer loyalty : $b how to earn it, how to keep it / $c Jill Griffin.
260 $a New York : $c c1995. $b Lexington Books,
300 $a viii, 242 p. : $b ill. ; $c 25 cm.
504 $a Includes bibliographical references (p. 229-235) and indexes.
650 $a Consumer satisfaction. $2 lcstt $3 578584
650 $a Customer relations. $3 578582
650 $a Customer services. $3 657636

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W0023998

六樓西文書區HC-Z(6F Western Language Books)

01.外借(書)_YB

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HF5415.5 G75 1995

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1 records • Pages 1 •
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