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Command performance : = the art of d...
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Command performance : = the art of delivering quality service /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Command performance :/ with a preface by John E. Martin.
其他題名:
the art of delivering quality service /
出版者:
Boston, MA :Harvard Business School Press, : c1994.,
面頁冊數:
xx, 260 p. :ill. ;24 cm.
附註:
Articles originally published in the Harvard business review since 1982.
叢書名:
The Harvard business review book series
標題:
Customer relations. -
ISBN:
0875845622 (acid-free paper) :
Command performance : = the art of delivering quality service /
Command performance :
the art of delivering quality service /with a preface by John E. Martin. - Boston, MA :Harvard Business School Press,c1994. - xx, 260 p. :ill. ;24 cm. - The Harvard business review book series.
Articles originally published in the Harvard business review since 1982.
Includes bibliographical references and index.
ISBN: 0875845622 (acid-free paper) :US29.95
LCCN: 94016423 //r95Subjects--Topical Terms:
578582
Customer relations.
LC Class. No.: HF5415.5 / .C625 1994
Dewey Class. No.: 658.8/12
Command performance : = the art of delivering quality service /
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六樓西文書區HC-Z(6F Western Language Books)
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
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W0024425
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
01.外借(書)_YB
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HF5415.5 C734 1994
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0
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W0053792
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
一般圖書
HF5415.5 C734 1994
一般使用(Normal)
在架
0
預約
2 筆 • 頁數 1 •
1
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