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Synchroservice! : = the innovative w...
~
Schonberger, Richard.
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Synchroservice! : = the innovative way to build a dynasty of customers /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Synchroservice! :/ Richard J. Schonberger, Edward M. Knod, Jr.
Reminder of title:
the innovative way to build a dynasty of customers /
Author:
Schonberger, Richard.
Published:
Burr Ridge, Ill. :Irwin, : c1994.,
Description:
xvi, 279 p. :ill. ;24 cm.
Subject:
Customer services. -
ISBN:
0786302453
Synchroservice! : = the innovative way to build a dynasty of customers /
Schonberger, Richard.
Synchroservice! :
the innovative way to build a dynasty of customers /Richard J. Schonberger, Edward M. Knod, Jr. - Burr Ridge, Ill. :Irwin,c1994. - xvi, 279 p. :ill. ;24 cm.
Includes bibliographical references (p. 263-267) and index.
ISBN: 0786302453
LCCN: 94002259 //r95Subjects--Topical Terms:
657636
Customer services.
LC Class. No.: HF5415.5 / .S35 1994
Dewey Class. No.: 650/.0285/5369
Synchroservice! : = the innovative way to build a dynasty of customers /
LDR
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652091
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DLC
005
19950222140321.1
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940104s1994 ilua b 001 0 eng
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94002259 //r95
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0786302453
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dt 00011431 //r95
040
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DLC
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DLC
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DLC
050
0 0
$a
HF5415.5
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.S35 1994
082
0 0
$a
650/.0285/5369
$2
20
100
$a
Schonberger, Richard.
$3
648534
245
1 0
$a
Synchroservice! :
$b
the innovative way to build a dynasty of customers /
$c
Richard J. Schonberger, Edward M. Knod, Jr.
260
$a
Burr Ridge, Ill. :
$c
c1994.
$b
Irwin,
300
$a
xvi, 279 p. :
$b
ill. ;
$c
24 cm.
504
$a
Includes bibliographical references (p. 263-267) and index.
650
$a
Customer services.
$3
657636
650
$a
Total quality management.
$3
529315
based on 0 review(s)
Location:
ALL
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
Inventory Number
Location Name
Item Class
Material type
Call number
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No. of reservations
Opac note
Attachments
W0022607
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
01.外借(書)_YB
一般圖書
HF5415.5 S371 1994
一般使用(Normal)
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0
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1 records • Pages 1 •
1
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