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Total quality service : = how organi...

Brown, Stanley A., (1946-)

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Total quality service : = how organizations use it to create a competitive advantage /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Total quality service :/ Stanley A. Brown.
Reminder of title:	how organizations use it to create a competitive advantage /
Author:	Brown, Stanley A.,
Published:	Scarborough, Ont. :Prentice Hall Canada, : c1992.,
Description:	xii, 258 p. :ill. ;24 cm.
Subject:	Competition - Case studies. -
ISBN:	013923392X :

Total quality service : = how organizations use it to create a competitive advantage /
Brown, Stanley A.,1946-

Total quality service :how organizations use it to create a competitive advantage /Stanley A. Brown. - Scarborough, Ont. :Prentice Hall Canada,c1992. - xii, 258 p. :ill. ;24 cm.

ISBN: 013923392X :US26.95

LCCN: 93201988 //r95Subjects--Topical Terms:

651864
Competition
--Case studies.

LC Class. No.: HF5415.5 / .B774 1992

Dewey Class. No.: 658.8/12

Total quality service : = how organizations use it to create a competitive advantage /
LDR:00538nam a2200169 a 45 001 652038
003 DLC
005 19950222101404.5
008 930908s1992 onca 000 0 eng
010 $a 93201988 //r95
020 $a 013923392X : $c US26.95
035 $a dt 00011530 //r95
040 $a DLC $c DLC $d DLC
050 0 0 $a HF5415.5 $b .B774 1992
082 0 0 $a 658.8/12 $2 20
100 $a Brown, Stanley A., $d 1946- $3 668789
245 1 0 $a Total quality service : $b how organizations use it to create a competitive advantage / $c Stanley A. Brown.
260 $a Scarborough, Ont. : $c c1992. $b Prentice Hall Canada,
300 $a xii, 258 p. : $b ill. ; $c 24 cm.
650 $a Competition $x Case studies. $3 651864
650 $a Customer services $x Case studies. $3 657386
650 $a Total quality management $v Case studies. $3 535143