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AMA handbook for customer satisfaction /
~
American Marketing Asoociation.
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AMA handbook for customer satisfaction /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
AMA handbook for customer satisfaction // Alan Dutka.
作者:
Dutka, Alan F.
出版者:
Chicago, Ill. :American Marketing Association ; : c1994.,
面頁冊數:
viii, 231 p. :ill. ;24 cm.
附註:
At head of title: American Marketing Association.
標題:
Consumer satisfaction - Research. -
ISBN:
0844234540 :
AMA handbook for customer satisfaction /
Dutka, Alan F.
AMA handbook for customer satisfaction /
Alan Dutka. - Chicago, Ill. :American Marketing Association ;c1994. - viii, 231 p. :ill. ;24 cm.
At head of title: American Marketing Association.
Includes bibliographical references (p. 219-222) and index.
ISBN: 0844234540 :US49.95
LCCN: 92034249Subjects--Topical Terms:
658669
Consumer satisfaction
--Research.
LC Class. No.: HF5415.3 / .D88 1994
Dewey Class. No.: 658.8/12
AMA handbook for customer satisfaction /
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六樓西文書區HC-Z(6F Western Language Books)
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