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Customer retention : = an integrated...
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Lowenstein, Michael W., (1942-)
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Customer retention : = an integrated process for keeping your best customers /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer retention :/ Michael W. Lowenstein.
其他題名:
an integrated process for keeping your best customers /
作者:
Lowenstein, Michael W.,
出版者:
Milwaukee, Wis. :ASQC Quality Press, : c1995.,
面頁冊數:
xxi, 179 p. :ill. ;24 cm.
標題:
Consumer satisfaction. -
ISBN:
0873892577 (acid-free paper)
Customer retention : = an integrated process for keeping your best customers /
Lowenstein, Michael W.,1942-
Customer retention :
an integrated process for keeping your best customers /Michael W. Lowenstein. - Milwaukee, Wis. :ASQC Quality Press,c1995. - xxi, 179 p. :ill. ;24 cm.
Includes bibliographical references and index.
ISBN: 0873892577 (acid-free paper)
LCCN: 94046192 //r95Subjects--Topical Terms:
578584
Consumer satisfaction.
LC Class. No.: HF5415.32 / .L69 1995
Dewey Class. No.: 658.8/12
Customer retention : = an integrated process for keeping your best customers /
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