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Firing on all cylinders : = the serv...
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Sheehy, Barry
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Firing on all cylinders : = the service/quality system for high-powered corporate performance /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Firing on all cylinders :/ Jim Clemmer with Barry Sheehy and Achieve International/Zenger Miller Associates.
其他題名:
the service/quality system for high-powered corporate performance /
作者:
Clemmer, Jim,
其他作者:
Sheehy, Barry
出版者:
Homewood, Ill. :Business One Irwin, : c1992.,
面頁冊數:
xvii, 392 p. ;24 cm.
標題:
Customer services. -
ISBN:
0786303565 (pbk.)
Firing on all cylinders : = the service/quality system for high-powered corporate performance /
Clemmer, Jim,1956-
Firing on all cylinders :
the service/quality system for high-powered corporate performance /Jim Clemmer with Barry Sheehy and Achieve International/Zenger Miller Associates. - Homewood, Ill. :Business One Irwin, c1992. - xvii, 392 p. ;24 cm.
Includes bibliographical references (p. 347-377) and index.
ISBN: 0786303565 (pbk.)
LCCN: 91044281 //r95Subjects--Topical Terms:
657636
Customer services.
LC Class. No.: HD62.15 / .C54 1992
Dewey Class. No.: 658
Firing on all cylinders : = the service/quality system for high-powered corporate performance /
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罕用書庫221室(美崙校區,調書請點預約)(RU_221)
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HD62.15 C626 1992
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