Making customer satisfaction happen ...
McNealy, Roderick M.

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  • Making customer satisfaction happen : = a strategy for delighting customers /
  • Record Type: Language materials, printed : Monograph/item
    Title/Author: Making customer satisfaction happen :/ Roderick M. McNealy.
    Reminder of title: a strategy for delighting customers /
    Author: McNealy, Roderick M.
    Published: London ;Chapman & Hall, : c1994.,
    Description: xii, 192 p. :ill. ;25 cm.
    Subject: Consumer satisfaction. -
    ISBN: 0412589206
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  • 1 records • Pages 1 •
 
W0015055 六樓西文書區HC-Z(6F Western Language Books) 01.外借(書)_YB 一般圖書 HF5415.5 M169 1994 一般使用(Normal) On shelf 0
  • 1 records • Pages 1 •
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