東華大學圖書館 |

Language: English

回圖書館首頁

手機版館藏查詢

Login

Back

Switch To: Labeled | MARC Mode | ISBD

Delighting customers : = how to buil...

~

Samler, Timothy

Linked to FindBook

Google Book

Amazon

博客來

Delighting customers : = how to build a customer-driven organization /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Delighting customers :/ Peter Donovan, Timothy Samler.
Reminder of title:	how to build a customer-driven organization /
Author:	Donovan, Peter
other author:	Samler, Timothy
Published:	London :Chapman & Hall, : 1994.,
Description:	xvi, 243 p. :ill. ;24 cm.
Subject:	Customer service. -
ISBN:	0412610108

Delighting customers : = how to build a customer-driven organization /
Donovan, Peter

Delighting customers :how to build a customer-driven organization /Peter Donovan, Timothy Samler. - London :Chapman & Hall,1994. - xvi, 243 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0412610108Subjects--Topical Terms:

645970
Customer service.

Delighting customers : = how to build a customer-driven organization /
LDR:00426nam a2200121 a 45 001 645800
008 950629s1994 enka b 001 0 eng d
020 $a 0412610108
035 $a dt 00005595
040 $a NDHU $c NDHU $d NDHU
100 $a Donovan, Peter $3 654686
245 1 0 $a Delighting customers : $b how to build a customer-driven organization / $c Peter Donovan, Timothy Samler.
260 $a London : $c 1994. $b Chapman & Hall,
300 $a xvi, 243 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 $a Customer service. $3 645970
650 $a Total quality management. $3 529315
700 $a Samler, Timothy $3 654685

based on 0 review(s)

Location: Year: Volume Number:

Items

1 records • Pages 1 •
1

Inventory Number

No. of reservations

W0015044

罕用書庫221室(美崙校區,調書請點預約)(RU_221)

01.外借(書)_YB

一般圖書

HD30.28 D687 1994

一般使用(Normal)

On shelf

0

1 records • Pages 1 •
1

Reviews

Add a review and share your thoughts with other readers

Export

pickup library

Change password

Login