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服務業員工之情緒勞務與顧客導向間關係之研究 = = A Study o...

蔡育倫

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服務業員工之情緒勞務與顧客導向間關係之研究 = = A Study of the Relationship between Service Employees' Emotional Labor and Customer Orientation : A Taiwanese Security Company as Example : 台灣某綜合券商為例 /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	服務業員工之情緒勞務與顧客導向間關係之研究 = / 蔡育倫撰
Reminder of title:	A Study of the Relationship between Service Employees' Emotional Labor and Customer Orientation : A Taiwanese Security Company as Example : 台灣某綜合券商為例 /
remainder title:	A Study of the Relationship between Service Employees' Emotional Labor and Customer Orientation
Author:	蔡育倫
Published:	[花蓮縣] : 國立東華大學高階經營管理碩士在職專班, : 民97[2008],
Description:	9,123面 : 圖,表 ; 30公分
Notes:	指導教授︰巫喜瑞
Subject:	人格特質 -
Online resource:	http://etd.lib.ndhu.edu.tw/ETD-db/ETD-search-c/view_etd?URN=etd-0717108-161641PDF全文

服務業員工之情緒勞務與顧客導向間關係之研究 = = A Study of the Relationship between Service Employees' Emotional Labor and Customer Orientation : A Taiwanese Security Company as Example : 台灣某綜合券商為例 /
蔡育倫

服務業員工之情緒勞務與顧客導向間關係之研究 = A Study of the Relationship between Service Employees' Emotional Labor and Customer Orientation : A Taiwanese Security Company as Example : 台灣某綜合券商為例 / A Study of the Relationship between Service Employees' Emotional Labor and Customer OrientationA Taiwanese Security Company as Example蔡育倫撰 - [花蓮縣] : 國立東華大學高階經營管理碩士在職專班, 民97[2008] - 9,123面 : 圖,表 ; 30公分

指導教授︰巫喜瑞

碩士論文--國立東華大學高階經營管理碩士在職專班,2008

參考書目︰面93-109Subjects--Topical Terms:

1631326
人格特質

服務業員工之情緒勞務與顧客導向間關係之研究 = = A Study of the Relationship between Service Employees' Emotional Labor and Customer Orientation : A Taiwanese Security Company as Example : 台灣某綜合券商為例 /
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