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道歉、感知公司懊悔、情感同理心、持續購買意圖關係之研究 = = The ...

周琬華

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道歉、感知公司懊悔、情感同理心、持續購買意圖關係之研究 = = The study of the relationships among apology, perceived firm remorse, emotional empathy, and continuous purchase intention /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	道歉、感知公司懊悔、情感同理心、持續購買意圖關係之研究 =/ 周琬華撰
Reminder of title:	The study of the relationships among apology, perceived firm remorse, emotional empathy, and continuous purchase intention /
remainder title:	The study of the relationships among apology, perceived firm remorse, emotional empathy, and continuous purchase intention
Author:	周琬華
other author:	池文海
Published:	[花蓮縣] :[國立東華大學企業管理學系], : 民113[2024],
Description:	77面 :圖 ;30公分
Notes:	畢業學年度: 113
Subject:	表情符號 -
Online resource:	https://handle.ncl.edu.tw/11296/5wd684電子資源

道歉、感知公司懊悔、情感同理心、持續購買意圖關係之研究 = = The study of the relationships among apology, perceived firm remorse, emotional empathy, and continuous purchase intention /
周琬華

道歉、感知公司懊悔、情感同理心、持續購買意圖關係之研究 =The study of the relationships among apology, perceived firm remorse, emotional empathy, and continuous purchase intention /The study of the relationships among apology, perceived firm remorse, emotional empathy, and continuous purchase intention周琬華撰 - [花蓮縣] :[國立東華大學企業管理學系],民113[2024] - 77面 :圖 ;30公分

畢業學年度: 113

碩士論文--國立東華大學企業管理學系

參考書目 : 面56-66Subjects--Topical Terms:

3831545
表情符號

道歉、感知公司懊悔、情感同理心、持續購買意圖關係之研究 = = The study of the relationships among apology, perceived firm remorse, emotional empathy, and continuous purchase intention /
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