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Portuguese Customer´s Perception and...

Machado, Maria da Costa da Costa Lopes,

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Portuguese Customer´s Perception and Intention of Use of Smart Lockers /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Portuguese Customer´s Perception and Intention of Use of Smart Lockers // Maria da Costa da Costa Lopes Machado.
作者:	Machado, Maria da Costa da Costa Lopes,
面頁冊數:	1 electronic resource (64 pages)
附註:	Source: Masters Abstracts International, Volume: 86-04.
Contained By:	Masters Abstracts International86-04.
標題:	Innovations. -
電子資源:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=31517573
ISBN:	9798342166843

Portuguese Customer´s Perception and Intention of Use of Smart Lockers /
Machado, Maria da Costa da Costa Lopes,

Portuguese Customer´s Perception and Intention of Use of Smart Lockers /Maria da Costa da Costa Lopes Machado. - 1 electronic resource (64 pages)

Source: Masters Abstracts International, Volume: 86-04.

In today's digital landscape, e-commerce has become increasingly prevalent, and the last mile problem has emerged as a significant challenge for businesses. Understanding the intricacies of the last mile problem and its dynamic relationship with evolving consumer behaviors is crucial for businesses to thrive. In this context, smart locker services emerge as a groundbreaking technological solution to tackle these challenges. While their utilization is expanding across Europe, their awareness and adoption within Portugal, a country with comparatively limited smart locker usage, warrant attention. This study aims to delve into the perception and intent of Portuguese consumers regarding the adoption of smart locker delivery services. It accomplishes this by integrating two key theoretical frameworks: the Innovation Diffusion Theory and the Resource Matching Theory.Primary data was garnered through a web survey, drawing responses from 226 individuals residing in Portugal, all of whom were at least 18 years old. This research assessed various facets, including convenience, reliability, complexity, privacy security, compatibility, and relative advantage. The findings indicate that all variables, except complexity, exhibit a positive and statistically significant correlation with the intention to use smart lockers. Furthermore, the study reveals that consumers predominantly favor residential areas, supermarkets, and shopping malls as ideal locations.This study not only bridges a gap in the existing literature but also offers valuable insights into consumer preferences that underpin their acceptance of smart locker services.

English

ISBN: 9798342166843Subjects--Topical Terms:

754112
Innovations.

Portuguese Customer´s Perception and Intention of Use of Smart Lockers /
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520 $a In today's digital landscape, e-commerce has become increasingly prevalent, and the last mile problem has emerged as a significant challenge for businesses. Understanding the intricacies of the last mile problem and its dynamic relationship with evolving consumer behaviors is crucial for businesses to thrive. In this context, smart locker services emerge as a groundbreaking technological solution to tackle these challenges. While their utilization is expanding across Europe, their awareness and adoption within Portugal, a country with comparatively limited smart locker usage, warrant attention. This study aims to delve into the perception and intent of Portuguese consumers regarding the adoption of smart locker delivery services. It accomplishes this by integrating two key theoretical frameworks: the Innovation Diffusion Theory and the Resource Matching Theory.Primary data was garnered through a web survey, drawing responses from 226 individuals residing in Portugal, all of whom were at least 18 years old. This research assessed various facets, including convenience, reliability, complexity, privacy security, compatibility, and relative advantage. The findings indicate that all variables, except complexity, exhibit a positive and statistically significant correlation with the intention to use smart lockers. Furthermore, the study reveals that consumers predominantly favor residential areas, supermarkets, and shopping malls as ideal locations.This study not only bridges a gap in the existing literature but also offers valuable insights into consumer preferences that underpin their acceptance of smart locker services.
520 $a No cenario digital atual, o comercio eletronico tornou-se cada vez mais prevalente, e o 'last mile problem' surgiu como um desafio significativo para as empresas. Compreender as complexidades do problema e a sua relacao dinamica com os comportamentos em evolucao dos consumidores e crucial para o sucesso das empresas. Neste contexto, os servicos de 'smart lockers' emergem como uma solucao tecnologica inovadora para enfrentar esses desafios. Embora a sua utilizacao esteja a expandir-se por toda a Europa, a sua consciencia e adocao em Portugal, um pais com uma utilizacao comparativamente limitada de cacifos inteligentes, merecem atencao.Este estudo tem como objetivo analisar a percecao e a intencao dos consumidores portugueses em relacao a adocao dos servicos de entrega por cacifos inteligentes. Para o efeito, integra duas estruturas teoricas fundamentais: a Teoria da Difusao da Inovacao e a Teoria da Correspondencia de Recursos.Os dados foram recolhidos atraves de um inquerito online, com respostas de 226 individuos residentes em Portugal, todos com pelo menos 18 anos de idade. Esta investigacao avaliou varios aspetos, incluindo conveniencia, confiabilidade, complexidade, seguranca e privacidade, compatibilidade e vantagem relativa. Os resultados indicam que todas as variaveis, exceto a complexidade, apresentam uma correlacao positiva e estatisticamente significativa com a intencao de utilizar cacifos inteligentes. Alem disso, o estudo revela que os consumidores preferem predominantemente areas residenciais, supermercados e centros comerciais como locais ideais.Este estudo nao so preenche uma lacuna na literatura existente, mas tambem oferece informacoes valiosas sobre as preferencias dos consumidores que fundamentam a sua aceitacao dos servicos de cacifos inteligentes.
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