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Examining Bureaucratic Responsivenes...

Prasad, Aryamala,

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Examining Bureaucratic Responsiveness in India: A Comparative Study of Municipal Services /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Examining Bureaucratic Responsiveness in India: A Comparative Study of Municipal Services // Aryamala Prasad.
Author:	Prasad, Aryamala,
Description:	1 electronic resource (234 pages)
Notes:	Source: Dissertations Abstracts International, Volume: 82-08, Section: A.
Contained By:	Dissertations Abstracts International82-08A.
Subject:	Public administration. -
Online resource:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=28259434
ISBN:	9798557083478

Examining Bureaucratic Responsiveness in India: A Comparative Study of Municipal Services /
Prasad, Aryamala,

Examining Bureaucratic Responsiveness in India: A Comparative Study of Municipal Services /Aryamala Prasad. - 1 electronic resource (234 pages)

Source: Dissertations Abstracts International, Volume: 82-08, Section: A.

This dissertation examines bureaucratic responsiveness in municipal services in Karnataka, India. It specifically asks: under what circumstances are bureaucrats more likely to be responsive to citizens in urban India? Drawing on public administration and international development literature, I develop a conceptual framework to identify the institutional, organizational, individual, and political factors within public administration that shape bureaucrats' response to citizen inputs. In addition, I explore the influence of service characteristics on the bureaucratic and political incentives for responsiveness. I examine these factors collectively through a comparative study of road infrastructure and waste management services in three municipal administrations in Karnataka. Through interviews with bureaucrats and civil society actors, this dissertation offers three key findings. First, organizational factors such as administrative structure and capacity are essential in responding to citizens. Second, service characteristics influence incentives for bureaucrats and politicians, which shapes their response to citizens. Third, civil society engagement helps in finding ways to overcome organizational challenges and hold bureaucrats accountable in responding to public needs.

English

ISBN: 9798557083478Subjects--Topical Terms:

531287
Public administration.
Subjects--Index Terms:

Bureaucracy

Examining Bureaucratic Responsiveness in India: A Comparative Study of Municipal Services /
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520 $a This dissertation examines bureaucratic responsiveness in municipal services in Karnataka, India. It specifically asks: under what circumstances are bureaucrats more likely to be responsive to citizens in urban India? Drawing on public administration and international development literature, I develop a conceptual framework to identify the institutional, organizational, individual, and political factors within public administration that shape bureaucrats' response to citizen inputs. In addition, I explore the influence of service characteristics on the bureaucratic and political incentives for responsiveness. I examine these factors collectively through a comparative study of road infrastructure and waste management services in three municipal administrations in Karnataka. Through interviews with bureaucrats and civil society actors, this dissertation offers three key findings. First, organizational factors such as administrative structure and capacity are essential in responding to citizens. Second, service characteristics influence incentives for bureaucrats and politicians, which shapes their response to citizens. Third, civil society engagement helps in finding ways to overcome organizational challenges and hold bureaucrats accountable in responding to public needs.
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