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Implications for culture learning an...

Hare, Sharon Elizabeth,

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Implications for culture learning and management training: A comparison of Chinese and American work-related value orientations and a study of switcher managers in the Southern California hospitality industry /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Implications for culture learning and management training: A comparison of Chinese and American work-related value orientations and a study of switcher managers in the Southern California hospitality industry // Sharon Elizabeth Hare.
作者:	Hare, Sharon Elizabeth,
面頁冊數:	1 electronic resource (461 pages)
附註:	Source: Dissertations Abstracts International, Volume: 52-06, Section: A.
Contained By:	Dissertations Abstracts International52-06A.
標題:	Minority & ethnic groups. -
電子資源:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=9034002
ISBN:	9798206622256

Implications for culture learning and management training: A comparison of Chinese and American work-related value orientations and a study of switcher managers in the Southern California hospitality industry /
Hare, Sharon Elizabeth,

Implications for culture learning and management training: A comparison of Chinese and American work-related value orientations and a study of switcher managers in the Southern California hospitality industry /Sharon Elizabeth Hare. - 1 electronic resource (461 pages)

Source: Dissertations Abstracts International, Volume: 52-06, Section: A.

This synergistic study of culture contact in business derives implications for training managers to be switchers, individuals who are effective cross-cultural communicators in the workplace. The research of American and Chinese managers in the Southern California hospitality industry employed a multimethodological strategy. SYMLOG (SYstematic Multilevel Observation of Groups) values ratings were used for testing hypotheses. Ethnographic data collection and analysis explored questions about how managers view relationships in plural work settings, who switches, and why. The study's deductive component found that Chinese managers, compared with American, generally showed in their value orientations greater attention to status differences, greater conformity with authority, less attention to expressive behavior, and greater emphasis on task. The study's inductive component found switching to be determined by the interaction of personal and situational factors: attitudes and skills or knowledge, such as, positive self-image, interest in people, respect for diversity, valuing quality over the speed of communication, empathy, knowledge of culture including one's own, language skills including the ability to accommodate nonnative speakers, listening and other communication skills; and situational factors, such as, host culture, organizational context, characteristics of the job, and characteristics of the other, the person with whom one is relating. Chinese managers were more likely than American to be switchers because of the salience of situational factors. Additionally, Chinese were more situationally responsive than Americans, who tended to assume an externally monitored environment. The findings of contrast between business modes, in particular, American legalism and rationalism compared with Chinese instrumentalism and relativism, relate to differences in value orientations toward learning: participatory vs. autocratic decision making implies trainee- vs. trainer-centered learning; freedom vs. control of information implies knowledge as publicly available know-how vs. a protected code of wisdom; universalism vs. particularism implies access to the big-picture, deductive and inferential reasoning vs. perception of detail, complex relationships, and inductive reasoning. In short, learning modalities contrast behavioral vs. cognitive determinism. Recommendations are made for designing training to accommodate the learning modalities of people from different cultures and facilitate trainees' success in experiential learning activities, which provide the greatest transferability to workplace switching.

English

ISBN: 9798206622256Subjects--Topical Terms:

3422415
Minority & ethnic groups.

Implications for culture learning and management training: A comparison of Chinese and American work-related value orientations and a study of switcher managers in the Southern California hospitality industry /
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