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Promoting the Engagement and Retenti...

Harris, Lisa Michelle,

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Promoting the Engagement and Retention of Higher Education Remote Employees Through Emerging Practices: A Qualitative Study /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Promoting the Engagement and Retention of Higher Education Remote Employees Through Emerging Practices: A Qualitative Study // Lisa Michelle Harris.
Author:	Harris, Lisa Michelle,
Description:	1 electronic resource (170 pages)
Notes:	Source: Dissertations Abstracts International, Volume: 85-02, Section: B.
Contained By:	Dissertations Abstracts International85-02B.
Subject:	Higher education administration. -
Online resource:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=30571842
ISBN:	9798380079785

Promoting the Engagement and Retention of Higher Education Remote Employees Through Emerging Practices: A Qualitative Study /
Harris, Lisa Michelle,

Promoting the Engagement and Retention of Higher Education Remote Employees Through Emerging Practices: A Qualitative Study /Lisa Michelle Harris. - 1 electronic resource (170 pages)

Source: Dissertations Abstracts International, Volume: 85-02, Section: B.

Remote work significantly impacted higher education institutions (HEIs) and the world during the 2020 COVID-19 pandemic. As a result, it became the new normal for organizations and how they operate their workforces. The pandemic created the need to identify emerging practices in remote work that respond to changing circumstances and embrace unforeseen benefits as HEIs changed approaches to work more collaboratively. The general problem is that HEI leaders could face significant challenges keeping remote employees engaged and retained without emerging practices in remote work. The purpose of this basic qualitative study was to identify emerging practices in HEIs and how implementation impacts remote employee engagement and retention. The research data were derived from four research questions designed to detail the importance of leaders identifying and implementing emerging practices to benefit their university's organizational culture. The study data was collected through semistructured interviews with 23 participants. Those participants included HEI leaders, remote work industry experts, and full-time remote employees (academic/nonacademic) in nonprofit universities in select regions within the United States. The thematic analysis process was used to code and determine the themes from the study data. The study findings revealed the importance of embracing emerging practices in remote work and implementing executive and mid-level management coaching and training specifically for remote work environments. Streamlining the human resources employment practices to include flexible work schedules, hybrid work options, and contracts that accommodate the remote employees' specific work needs were also revealed as emerging practices. Additionally, setting meeting norms that eliminate back-to-back meetings, allow for comfort breaks between sessions, reduction of long sessions, and the implementation of one day a week with no meetings scheduled were themes. HEI and other organizational leaders could use the results of this study to implement new practices, protocols, and standards that support engagement, retention, and a healthy organizational culture for remote employees.

English

ISBN: 9798380079785Subjects--Topical Terms:

2122863
Higher education administration.
Subjects--Index Terms:

Emerging practices

Promoting the Engagement and Retention of Higher Education Remote Employees Through Emerging Practices: A Qualitative Study /
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245 1 0 $a Promoting the Engagement and Retention of Higher Education Remote Employees Through Emerging Practices: A Qualitative Study / $c Lisa Michelle Harris.
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300 $a 1 electronic resource (170 pages)
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500 $a Source: Dissertations Abstracts International, Volume: 85-02, Section: B.
500 $a Advisors: Gehrke, Christina Committee members: Domingo, Joel L.; Hopkins, T. Hampton; Price, Gregory; Sengupta, Sumantra.
502 $b D.B.A. $c City University of Seattle $d 2023.
520 $a Remote work significantly impacted higher education institutions (HEIs) and the world during the 2020 COVID-19 pandemic. As a result, it became the new normal for organizations and how they operate their workforces. The pandemic created the need to identify emerging practices in remote work that respond to changing circumstances and embrace unforeseen benefits as HEIs changed approaches to work more collaboratively. The general problem is that HEI leaders could face significant challenges keeping remote employees engaged and retained without emerging practices in remote work. The purpose of this basic qualitative study was to identify emerging practices in HEIs and how implementation impacts remote employee engagement and retention. The research data were derived from four research questions designed to detail the importance of leaders identifying and implementing emerging practices to benefit their university's organizational culture. The study data was collected through semistructured interviews with 23 participants. Those participants included HEI leaders, remote work industry experts, and full-time remote employees (academic/nonacademic) in nonprofit universities in select regions within the United States. The thematic analysis process was used to code and determine the themes from the study data. The study findings revealed the importance of embracing emerging practices in remote work and implementing executive and mid-level management coaching and training specifically for remote work environments. Streamlining the human resources employment practices to include flexible work schedules, hybrid work options, and contracts that accommodate the remote employees' specific work needs were also revealed as emerging practices. Additionally, setting meeting norms that eliminate back-to-back meetings, allow for comfort breaks between sessions, reduction of long sessions, and the implementation of one day a week with no meetings scheduled were themes. HEI and other organizational leaders could use the results of this study to implement new practices, protocols, and standards that support engagement, retention, and a healthy organizational culture for remote employees.
546 $a English
590 $a School code: 1713
650 4 $a Higher education administration. $3 2122863
653 $a Emerging practices
653 $a Employee engagement
653 $a Employee retention
653 $a Higher education institutions
653 $a Hybrid work
653 $a Remote work
690 $a 0310
690 $a 0624
690 $a 0446
710 2 $a City University of Seattle. $b School of Management. $e degree granting institution. $3 3822324
720 1 $a Gehrke, Christina $e degree supervisor.
773 0 $t Dissertations Abstracts International $g 85-02B.
790 $a 1713
791 $a D.B.A.
792 $a 2023
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