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Age Cohort Differences in Technology...

Ferreri, Nina Reina,

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Age Cohort Differences in Technology Readiness and Responses to Technology Failures /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Age Cohort Differences in Technology Readiness and Responses to Technology Failures // Nina Reina Ferreri.
Author:	Ferreri, Nina Reina,
Description:	1 electronic resource (89 pages)
Notes:	Source: Dissertations Abstracts International, Volume: 85-01, Section: B.
Contained By:	Dissertations Abstracts International85-01B.
Subject:	Augmented reality. -
Online resource:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=30516324
ISBN:	9798379879464

Age Cohort Differences in Technology Readiness and Responses to Technology Failures /
Ferreri, Nina Reina,

Age Cohort Differences in Technology Readiness and Responses to Technology Failures /Nina Reina Ferreri. - 1 electronic resource (89 pages)

Source: Dissertations Abstracts International, Volume: 85-01, Section: B.

Older adults are less likely than younger adults to adopt new technology (Perrin & Atske, 2021), exposing a need to understand the existing barriers to technology adoption. The current study examined age differences in technology adoption, user frustration, and task performance to better understand how older adults interact with technology, particularly when it malfunctions and there is an expectation for its performance. Sixty participants, consisting of 30 older (aged 65+ years) and 30 younger (aged 18-30 years) adults, were recruited. All participants completed four streaming service tasks, where one task malfunctioned. Before interacting with the streaming service, all participants were randomly assigned to one of three expectation scripts (no, low, high) to prime their perceptions of the technology.Results revealed that all participants, regardless of age, took the longest to complete the task that malfunctioned and individuals with high expectations took the longest to overcome the malfunction. There was no effect of negative age-based stereotype threat (ABST) detected among the age groups, though a greater experience of negative ABST predicted more frustration with technology and less adoption. Finally, there was no moderation effect detected regarding beliefs about aging, however, younger adults reported more beliefs that aging is fixed (i.e., EBA) than older adults, a surprising result. Exploratory results revealed that older adults were more optimistic about using new technology and reported a high degree of computer experience, as well as specific streaming service experience. Overall, this study revealed surprising insights about an atypical older adult sample that appear to have more positive views about technology and more intentions to use and adopt it than many community-dwelling older adults.

English

ISBN: 9798379879464Subjects--Topical Terms:

1620831
Augmented reality.

Age Cohort Differences in Technology Readiness and Responses to Technology Failures /
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520 $a Older adults are less likely than younger adults to adopt new technology (Perrin & Atske, 2021), exposing a need to understand the existing barriers to technology adoption. The current study examined age differences in technology adoption, user frustration, and task performance to better understand how older adults interact with technology, particularly when it malfunctions and there is an expectation for its performance. Sixty participants, consisting of 30 older (aged 65+ years) and 30 younger (aged 18-30 years) adults, were recruited. All participants completed four streaming service tasks, where one task malfunctioned. Before interacting with the streaming service, all participants were randomly assigned to one of three expectation scripts (no, low, high) to prime their perceptions of the technology.Results revealed that all participants, regardless of age, took the longest to complete the task that malfunctioned and individuals with high expectations took the longest to overcome the malfunction. There was no effect of negative age-based stereotype threat (ABST) detected among the age groups, though a greater experience of negative ABST predicted more frustration with technology and less adoption. Finally, there was no moderation effect detected regarding beliefs about aging, however, younger adults reported more beliefs that aging is fixed (i.e., EBA) than older adults, a surprising result. Exploratory results revealed that older adults were more optimistic about using new technology and reported a high degree of computer experience, as well as specific streaming service experience. Overall, this study revealed surprising insights about an atypical older adult sample that appear to have more positive views about technology and more intentions to use and adopt it than many community-dwelling older adults.
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