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Rationale and development of a scale...

Clarke, Christopher Thomas,

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Rationale and development of a scale to measure computer-mediated communication apprehension /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Rationale and development of a scale to measure computer-mediated communication apprehension // Christopher Thomas Clarke.
Author:	Clarke, Christopher Thomas,
Description:	1 electronic resource (260 pages)
Notes:	Source: Dissertations Abstracts International, Volume: 53-03, Section: A.
Contained By:	Dissertations Abstracts International53-03A.
Subject:	Communication. -
Online resource:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=9127157
ISBN:	9798207701837

Rationale and development of a scale to measure computer-mediated communication apprehension /
Clarke, Christopher Thomas,

Rationale and development of a scale to measure computer-mediated communication apprehension /Christopher Thomas Clarke. - 1 electronic resource (260 pages)

Source: Dissertations Abstracts International, Volume: 53-03, Section: A.

Understanding the process of computer-mediated communication (CMC) becomes increasingly important in a society where the production, storage and distribution of information is one of the primary cultural, political and economic forces. The intent of this research was to further our understanding of this relatively new form of human communication by establishing evidence for the existence of a Computer-Mediated Communication Apprehension predisposition in people. Results of the research substantiated that computer-mediated communication apprehension could be conceptualized and measured as an individual's tendency to feel apprehensive or anxious when using or anticipating using computers as a medium to interact with another person or persons. The research was conducted in three phases. Phase One established content validity of the computer-mediated communication apprehension (CMCA) scale, resulting in a 43 item instrument. Phase Two established construct validity of the CMCA scale. Results from this phase demonstrated that: (1) The computer-mediated communication apprehension (CMCA) scale was multi-dimensional and had high reliability (.95); (2) The three dimensions which compose CMCA are: (a) Confidence (.91) in one's ability to use a computer to communicate; (b) Interest (.92) in using a computer to communicate; and (c) Privacy (.88) concerns. Phase Three established concurrent validity for the CMCA construct. Hypothesized relationships predicted that CMCA would relate positively to measures of computer anxiety, communication apprehension, writing apprehension and fear of negative evaluation; and negatively to measures of computer confidence, computer experience, electronic mail use, tested computer knowledge and self-reported computer knowledge. Significant correlations between these variables upheld all hypothesized predictions. Additional exploratory analysis conducted during this phase revealed that High (one standard deviation above the mean) computer-mediated communication apprehension did exist for a substantial minority (17%) of the subject sample and that individuals who were female, students, younger, and less educated generally had higher levels of CMCA. Overall, results from this dissertation provide evidence for the existence of a Computer-Mediated Communication Apprehension construct. The CMCA instrument exhibited strong internal consistency and proved sensitive enough to measure a tendency for individuals to either approach or avoid the use of computer-communications.

English

ISBN: 9798207701837Subjects--Topical Terms:

524709
Communication.
Subjects--Index Terms:

anxiety measurement

Rationale and development of a scale to measure computer-mediated communication apprehension /
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520 $a Understanding the process of computer-mediated communication (CMC) becomes increasingly important in a society where the production, storage and distribution of information is one of the primary cultural, political and economic forces. The intent of this research was to further our understanding of this relatively new form of human communication by establishing evidence for the existence of a Computer-Mediated Communication Apprehension predisposition in people. Results of the research substantiated that computer-mediated communication apprehension could be conceptualized and measured as an individual's tendency to feel apprehensive or anxious when using or anticipating using computers as a medium to interact with another person or persons. The research was conducted in three phases. Phase One established content validity of the computer-mediated communication apprehension (CMCA) scale, resulting in a 43 item instrument. Phase Two established construct validity of the CMCA scale. Results from this phase demonstrated that: (1) The computer-mediated communication apprehension (CMCA) scale was multi-dimensional and had high reliability (.95); (2) The three dimensions which compose CMCA are: (a) Confidence (.91) in one's ability to use a computer to communicate; (b) Interest (.92) in using a computer to communicate; and (c) Privacy (.88) concerns. Phase Three established concurrent validity for the CMCA construct. Hypothesized relationships predicted that CMCA would relate positively to measures of computer anxiety, communication apprehension, writing apprehension and fear of negative evaluation; and negatively to measures of computer confidence, computer experience, electronic mail use, tested computer knowledge and self-reported computer knowledge. Significant correlations between these variables upheld all hypothesized predictions. Additional exploratory analysis conducted during this phase revealed that High (one standard deviation above the mean) computer-mediated communication apprehension did exist for a substantial minority (17%) of the subject sample and that individuals who were female, students, younger, and less educated generally had higher levels of CMCA. Overall, results from this dissertation provide evidence for the existence of a Computer-Mediated Communication Apprehension construct. The CMCA instrument exhibited strong internal consistency and proved sensitive enough to measure a tendency for individuals to either approach or avoid the use of computer-communications.
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