東華大學圖書館 |

Language: English

Help

回圖書館首頁

手機版館藏查詢

Back

Switch To: Labeled | MARC Mode | ISBD

Linked to FindBook

Google Book

Amazon

博客來

Chatbots and human-centered AI = 8th International Workshop, CONVERSATIONS 2024, Thessaloniki, Greece, December 4-5, 2024 : revised selected papers /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Chatbots and human-centered AI/ edited by Asbjørn Følstad ... [et al.].
Reminder of title:	8th International Workshop, CONVERSATIONS 2024, Thessaloniki, Greece, December 4-5, 2024 : revised selected papers /
remainder title:	CONVERSATIONS 2024
other author:	Følstad, Asbjørn.
corporate name:	CONVERSATIONS (Workshop)
Published:	Cham :Springer Nature Switzerland : : 2025.,
Description:	xii, 262 p. :ill. (some col.), digital ;24 cm.
[NT 15003449]:	Understanding and Designing for Human-AI Interactions. -- Analyzing Patterns of Conversational Breakdown in Human-Chatbot Customer Service Conversations. -- Selecting Empathic Response Headers in Customer Support Conversations with LLM-based Emotion Recognition. -- Exploring the Effects of Consistency-based Hallucination Detection for LLM-based QA Chatbots: A Simulation Study. -- LadderChat - An LLM-based Conversational Agent for Laddering Interviews. -- Can Machine Learning Models Recognise Emotions, Particularly Neutral, Better Than Humans?. -- Human-Centred AI in Education and Social Support. -- An AI-Powered Learning Companion for Adaptive and Personalized STEM Educatio. -- Development and Evaluation of a University Chatbot Using Deep Learning: A RAG-Based Approach. -- A Voice-Enabled Intelligent Virtual Agent for People with Memory Impairments: Thematic Analysis of Focus Group Results. -- The BookBot Project: Conceptual Design of a Social Robot Facilitating Reading Motivation. -- Questions people ask ChatGPT regarding their romantic relationships and what they think about the provided answers: An exploratory study. -- Conversational AI for Citizens and Customers. -- AI-Driven Dialogue: Leveraging Generative AI in Conversational Agent Voting Advice Applications (CAVAA). -- First Aid for Europe - A Study on the Impact of Digital Voting Assistants on Young Adults During the Elections for the European Parliament in 2024. -- An Analysis of Federal and Municipal Chatbots in Germany. -- LLM-powered Conversational AI in Customer Service: Users' Expectations and Anticipated Use. -- Feeling Understood by AI: How Empathy Shapes Trust and Influences Patronage Intentions in Conversational AI.
Contained By:	Springer Nature eBook
Subject:	Chatbots - Congresses. -
Online resource:	https://doi.org/10.1007/978-3-031-88045-2
ISBN:	9783031880452

Chatbots and human-centered AI = 8th International Workshop, CONVERSATIONS 2024, Thessaloniki, Greece, December 4-5, 2024 : revised selected papers /
Chatbots and human-centered AI8th International Workshop, CONVERSATIONS 2024, Thessaloniki, Greece, December 4-5, 2024 : revised selected papers /[electronic resource] :CONVERSATIONS 2024edited by Asbjørn Følstad ... [et al.]. - Cham :Springer Nature Switzerland :2025. - xii, 262 p. :ill. (some col.), digital ;24 cm. - Lecture notes in computer science,155451611-3349 ;. - Lecture notes in computer science ;15545..

Understanding and Designing for Human-AI Interactions. -- Analyzing Patterns of Conversational Breakdown in Human-Chatbot Customer Service Conversations. -- Selecting Empathic Response Headers in Customer Support Conversations with LLM-based Emotion Recognition. -- Exploring the Effects of Consistency-based Hallucination Detection for LLM-based QA Chatbots: A Simulation Study. -- LadderChat - An LLM-based Conversational Agent for Laddering Interviews. -- Can Machine Learning Models Recognise Emotions, Particularly Neutral, Better Than Humans?. -- Human-Centred AI in Education and Social Support. -- An AI-Powered Learning Companion for Adaptive and Personalized STEM Educatio. -- Development and Evaluation of a University Chatbot Using Deep Learning: A RAG-Based Approach. -- A Voice-Enabled Intelligent Virtual Agent for People with Memory Impairments: Thematic Analysis of Focus Group Results. -- The BookBot Project: Conceptual Design of a Social Robot Facilitating Reading Motivation. -- Questions people ask ChatGPT regarding their romantic relationships and what they think about the provided answers: An exploratory study. -- Conversational AI for Citizens and Customers. -- AI-Driven Dialogue: Leveraging Generative AI in Conversational Agent Voting Advice Applications (CAVAA). -- First Aid for Europe - A Study on the Impact of Digital Voting Assistants on Young Adults During the Elections for the European Parliament in 2024. -- An Analysis of Federal and Municipal Chatbots in Germany. -- LLM-powered Conversational AI in Customer Service: Users' Expectations and Anticipated Use. -- Feeling Understood by AI: How Empathy Shapes Trust and Influences Patronage Intentions in Conversational AI.

This book constitutes the refereed proceedings of the 8th International Workshop on Chatbots and Human-Centered AI, CONVERSATIONS 2024, held in Thessaloniki, Greece, during December 4-5, 2024. The 12 full papers and 3 short papers were carefully reviewed and selected from 35 submissions. They were organized in topical sections as follows: Understanding and Designing for Human-AI Interactions; Human-Centred AI in Education and Social Support; Conversational AI for Citizens and Customers.

ISBN: 9783031880452

Standard No.: 10.1007/978-3-031-88045-2doiSubjects--Topical Terms:

3714706
Chatbots
--Congresses.

LC Class. No.: QA76.76.C52

Dewey Class. No.: 004.6

Chatbots and human-centered AI = 8th International Workshop, CONVERSATIONS 2024, Thessaloniki, Greece, December 4-5, 2024 : revised selected papers /
LDR:03409nmm a2200349 a 4500 001 2408806
003 DE-He213
005 20250408004027.0
006 m d
007 cr nn 008maaau
008 260204s2025 sz s 0 eng d
020 $a 9783031880452 $q (electronic bk.)
020 $a 9783031880445 $q (paper)
024 7 $a 10.1007/978-3-031-88045-2 $2 doi
035 $a 978-3-031-88045-2
040 $a GP $c GP
041 0 $a eng
050 4 $a QA76.76.C52
072 7 $a UYQL $2 bicssc
072 7 $a COM073000 $2 bisacsh
072 7 $a UYQL $2 thema
082 0 4 $a 004.6 $2 23
090 $a QA76.76.C52 $b C766 2024
111 2 $a CONVERSATIONS (Workshop) $n (8th : $d 2024 : $c Thessalonikē, Greece) $3 3781640
245 1 0 $a Chatbots and human-centered AI $h [electronic resource] : $b 8th International Workshop, CONVERSATIONS 2024, Thessaloniki, Greece, December 4-5, 2024 : revised selected papers / $c edited by Asbjørn Følstad ... [et al.].
246 3 $a CONVERSATIONS 2024
260 $a Cham : $b Springer Nature Switzerland : $b Imprint: Springer, $c 2025.
300 $a xii, 262 p. : $b ill. (some col.), digital ; $c 24 cm.
490 1 $a Lecture notes in computer science, $x 1611-3349 ; $v 15545
505 0 $a Understanding and Designing for Human-AI Interactions. -- Analyzing Patterns of Conversational Breakdown in Human-Chatbot Customer Service Conversations. -- Selecting Empathic Response Headers in Customer Support Conversations with LLM-based Emotion Recognition. -- Exploring the Effects of Consistency-based Hallucination Detection for LLM-based QA Chatbots: A Simulation Study. -- LadderChat - An LLM-based Conversational Agent for Laddering Interviews. -- Can Machine Learning Models Recognise Emotions, Particularly Neutral, Better Than Humans?. -- Human-Centred AI in Education and Social Support. -- An AI-Powered Learning Companion for Adaptive and Personalized STEM Educatio. -- Development and Evaluation of a University Chatbot Using Deep Learning: A RAG-Based Approach. -- A Voice-Enabled Intelligent Virtual Agent for People with Memory Impairments: Thematic Analysis of Focus Group Results. -- The BookBot Project: Conceptual Design of a Social Robot Facilitating Reading Motivation. -- Questions people ask ChatGPT regarding their romantic relationships and what they think about the provided answers: An exploratory study. -- Conversational AI for Citizens and Customers. -- AI-Driven Dialogue: Leveraging Generative AI in Conversational Agent Voting Advice Applications (CAVAA). -- First Aid for Europe - A Study on the Impact of Digital Voting Assistants on Young Adults During the Elections for the European Parliament in 2024. -- An Analysis of Federal and Municipal Chatbots in Germany. -- LLM-powered Conversational AI in Customer Service: Users' Expectations and Anticipated Use. -- Feeling Understood by AI: How Empathy Shapes Trust and Influences Patronage Intentions in Conversational AI.
520 $a This book constitutes the refereed proceedings of the 8th International Workshop on Chatbots and Human-Centered AI, CONVERSATIONS 2024, held in Thessaloniki, Greece, during December 4-5, 2024. The 12 full papers and 3 short papers were carefully reviewed and selected from 35 submissions. They were organized in topical sections as follows: Understanding and Designing for Human-AI Interactions; Human-Centred AI in Education and Social Support; Conversational AI for Citizens and Customers.
650 0 $a Chatbots $v Congresses. $3 3714706
650 0 $a Application software $x Congresses. $3 708600
650 0 $a Human-computer interaction $x Congresses. $3 705966
650 1 4 $a Natural Language Processing (NLP). $3 3755514
650 2 4 $a Logic in AI. $3 3386372
650 2 4 $a User Interfaces and Human Computer Interaction. $3 892554
650 2 4 $a Computer Communication Networks. $3 775497
650 2 4 $a Information Storage and Retrieval. $3 761906
650 2 4 $a Programming Techniques. $3 892496
700 1 $a Følstad, Asbjørn. $3 3628222
710 2 $a SpringerLink (Online service) $3 836513
773 0 $t Springer Nature eBook
830 0 $a Lecture notes in computer science ; $v 15545. $3 3781641
856 4 0 $u https://doi.org/10.1007/978-3-031-88045-2
950 $a Computer Science (SpringerNature-11645)