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Electronic self -checkout system vs....

Opara-Nadi, Gregory E.

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Electronic self -checkout system vs. cashier operated system: A performance based comparative analysis.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Electronic self -checkout system vs. cashier operated system: A performance based comparative analysis./
作者:	Opara-Nadi, Gregory E.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2005,
面頁冊數:	115 p.
附註:	Source: Dissertations Abstracts International, Volume: 67-04, Section: A.
Contained By:	Dissertations Abstracts International67-04A.
標題:	Comparative analysis. -
電子資源:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3177283
ISBN:	9780542165924

Electronic self -checkout system vs. cashier operated system: A performance based comparative analysis.
Opara-Nadi, Gregory E.

Electronic self -checkout system vs. cashier operated system: A performance based comparative analysis. - Ann Arbor : ProQuest Dissertations & Theses, 2005 - 115 p.

Source: Dissertations Abstracts International, Volume: 67-04, Section: A.

Thesis (Ph.D.)--Capella University, 2005.

Customers want fast checkout systems. Retailers are always searching for ways to improve store checkout systems. This study compared the cashier checkout and the electronic self-check out systems. Data for this study were collected by observations of checkout processes at Wal-Mart Super Centers in the Jackson, Mississippi, area. Formulated research questions were statistically tested employing the independent samples t-tests and the chi square test for independence. Results of these analyses showed that consumers preferred the cashier checkout system to the electronic self-checkout system, although shoppers also want to learn how to use the new self-checkout technology. Further studies were suggested on methods of introducing new Point of Sale technology to consumers, and ways to help managers compare costs of checkout systems.

ISBN: 9780542165924Subjects--Topical Terms:

3548341
Comparative analysis.
Subjects--Index Terms:

Cashier-operated system

Electronic self -checkout system vs. cashier operated system: A performance based comparative analysis.
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300 $a 115 p.
500 $a Source: Dissertations Abstracts International, Volume: 67-04, Section: A.
500 $a Publisher info.: Dissertation/Thesis.
500 $a Advisor: Mirabella, Jim.
502 $a Thesis (Ph.D.)--Capella University, 2005.
520 $a Customers want fast checkout systems. Retailers are always searching for ways to improve store checkout systems. This study compared the cashier checkout and the electronic self-check out systems. Data for this study were collected by observations of checkout processes at Wal-Mart Super Centers in the Jackson, Mississippi, area. Formulated research questions were statistically tested employing the independent samples t-tests and the chi square test for independence. Results of these analyses showed that consumers preferred the cashier checkout system to the electronic self-checkout system, although shoppers also want to learn how to use the new self-checkout technology. Further studies were suggested on methods of introducing new Point of Sale technology to consumers, and ways to help managers compare costs of checkout systems.
590 $a School code: 1351.
650 4 $a Comparative analysis. $3 3548341
650 4 $a Studies. $3 3433795
650 4 $a Purchasing. $3 652497
650 4 $a Perceptions. $3 3435328
650 4 $a Decision making. $3 517204
653 $a Cashier-operated system
653 $a Self-checkout system
653 $a Waiting lines
690 $a 0454
710 2 $a Capella University. $3 1017687
773 0 $t Dissertations Abstracts International $g 67-04A.
790 $a 1351
791 $a Ph.D.
792 $a 2005
793 $a English
856 4 0 $u https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=3177283