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Strategies Hotel Leaders Use to Impr...

Dacres, O'neil O.

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Strategies Hotel Leaders Use to Improve Employee Engagement.

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Strategies Hotel Leaders Use to Improve Employee Engagement./
作者:	Dacres, O'neil O.
出版者:	Ann Arbor : ProQuest Dissertations & Theses, : 2023,
面頁冊數:	173 p.
附註:	Source: Dissertations Abstracts International, Volume: 85-03, Section: A.
Contained By:	Dissertations Abstracts International85-03A.
標題:	Caribbean studies. -
電子資源:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=30688066
ISBN:	9798380383745

Strategies Hotel Leaders Use to Improve Employee Engagement.
Dacres, O'neil O.

Strategies Hotel Leaders Use to Improve Employee Engagement. - Ann Arbor : ProQuest Dissertations & Theses, 2023 - 173 p.

Source: Dissertations Abstracts International, Volume: 85-03, Section: A.

Thesis (D.B.A.)--Walden University, 2023.

This item must not be sold to any third party vendors.

Employee engagement is a significant factor that drives performance and productivity in many organizations. Hotel leaders are typically concerned with the negative impact of disengaged employees, which reduces profitability. Grounded in Herzberg's two-factor theory, the purpose of this qualitative multiple-case study was to explore strategies hotel leaders use to improve employee engagement. The participants were five hotel leaders in Jamaica who have successfully implemented strategies to improve employee engagement. Data were collected from semistructured interviews and a review of organizational documents. Data were analyzed using thematic analysis, and five themes emerged: staff engagement, communication, rewards and recognition, employee training and development, and continuous improvements of the staff work environment. A key recommendation for hotel leaders is implementing staff engagement activities to enhance job satisfaction, which may lead to improved employee engagement. The implications for positive social change include the potential to increase productivity and profitability, which could lead to additional jobs for members of the local communities.

ISBN: 9798380383745Subjects--Topical Terms:

2122768
Caribbean studies.
Subjects--Index Terms:

Employee engagement

Strategies Hotel Leaders Use to Improve Employee Engagement.
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