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Referral Management : = An Exploration of the Timeliness of the Referral Management Protocol Within an Accountable Care Organization (ACO) Between Primary Care and Specialty Care.
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Referral Management :/
其他題名:
An Exploration of the Timeliness of the Referral Management Protocol Within an Accountable Care Organization (ACO) Between Primary Care and Specialty Care.
作者:
Johnson, Raven-Seymone.
面頁冊數:
1 online resource (123 pages)
附註:
Source: Dissertations Abstracts International, Volume: 84-03, Section: B.
Contained By:
Dissertations Abstracts International84-03B.
標題:
Health sciences. -
電子資源:
http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=29443839click for full text (PQDT)
ISBN:
9798841760351
Referral Management : = An Exploration of the Timeliness of the Referral Management Protocol Within an Accountable Care Organization (ACO) Between Primary Care and Specialty Care.
Johnson, Raven-Seymone.
Referral Management :
An Exploration of the Timeliness of the Referral Management Protocol Within an Accountable Care Organization (ACO) Between Primary Care and Specialty Care. - 1 online resource (123 pages)
Source: Dissertations Abstracts International, Volume: 84-03, Section: B.
Thesis (D.H.A.)--Franklin University, 2022.
Includes bibliographical references
An Accountable Care Organization (ACO) was first created during the enactment of the Affordable Care Act (ACA) in 2010. An ACO is a group of physicians, hospitals, and other providers that voluntarily form together to coordinate a value-based care approach that handled the best quality of care for patients and delivers the right care at the right time. The appropriate means of communication between these various groups are through referral management and processing. This study used an exploratory qualitative approach to understand the perceived barriers around components impacting the timeliness of referrals between Primary Care providers and Specialists. In-depth interviews with 21 participants that represented departments of primary care, specialty care, and operations were conducted via Zoom or Microsoft Teams in gathering their understanding on the efficiencies, barriers, and root cause analysis as it pertains to the referral process. The interviews were transcribed verbatim, coded, and analyzed for major themes. ATLAS.ti Cloud software was used for coding analysis of the collected data. The three major components that were discussed during the interviews were regarding network management, operational excellence, and technology enablement. Six major themes and 16 sub- themes resulted from the interviews. Recommendations for the perceived barriers were included for future healthcare administrators operating ACOs.
Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2023
Mode of access: World Wide Web
ISBN: 9798841760351Subjects--Topical Terms:
3168359
Health sciences.
Subjects--Index Terms:
Accountable Care OrganizationIndex Terms--Genre/Form:
542853
Electronic books.
Referral Management : = An Exploration of the Timeliness of the Referral Management Protocol Within an Accountable Care Organization (ACO) Between Primary Care and Specialty Care.
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An Accountable Care Organization (ACO) was first created during the enactment of the Affordable Care Act (ACA) in 2010. An ACO is a group of physicians, hospitals, and other providers that voluntarily form together to coordinate a value-based care approach that handled the best quality of care for patients and delivers the right care at the right time. The appropriate means of communication between these various groups are through referral management and processing. This study used an exploratory qualitative approach to understand the perceived barriers around components impacting the timeliness of referrals between Primary Care providers and Specialists. In-depth interviews with 21 participants that represented departments of primary care, specialty care, and operations were conducted via Zoom or Microsoft Teams in gathering their understanding on the efficiencies, barriers, and root cause analysis as it pertains to the referral process. The interviews were transcribed verbatim, coded, and analyzed for major themes. ATLAS.ti Cloud software was used for coding analysis of the collected data. The three major components that were discussed during the interviews were regarding network management, operational excellence, and technology enablement. Six major themes and 16 sub- themes resulted from the interviews. Recommendations for the perceived barriers were included for future healthcare administrators operating ACOs.
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