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Patient and Provider Satisfaction and Provider Intent to Use Virtual Video Technology for Medical and Surgical Visits in an Urban Ambulatory Setting During and in Peri-COVID-19 Era.
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Patient and Provider Satisfaction and Provider Intent to Use Virtual Video Technology for Medical and Surgical Visits in an Urban Ambulatory Setting During and in Peri-COVID-19 Era./
作者:
Borgen, Irene.
面頁冊數:
1 online resource (248 pages)
附註:
Source: Dissertations Abstracts International, Volume: 84-05, Section: B.
Contained By:
Dissertations Abstracts International84-05B.
標題:
Health sciences. -
電子資源:
http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=29399795click for full text (PQDT)
ISBN:
9798357530158
Patient and Provider Satisfaction and Provider Intent to Use Virtual Video Technology for Medical and Surgical Visits in an Urban Ambulatory Setting During and in Peri-COVID-19 Era.
Borgen, Irene.
Patient and Provider Satisfaction and Provider Intent to Use Virtual Video Technology for Medical and Surgical Visits in an Urban Ambulatory Setting During and in Peri-COVID-19 Era.
- 1 online resource (248 pages)
Source: Dissertations Abstracts International, Volume: 84-05, Section: B.
Thesis (Ph.D.)--Thomas Jefferson University, 2023.
Includes bibliographical references
As the presence of COVID-19 has become the "new normal," the utilization of virtual care in delivering healthcare services is anticipated to remain or increase. The degree to which virtual care is utilized is dependent upon its quality and whether end users' satisfaction is equivalent to or better than traditional in-person medical care, and if the end user's intent to use telemedicine is high. Consequently, the aims of this study were to (1) understand whether patient satisfaction in ambulatory medical and surgical visits differs between virtual care and face-to-face modalities; (2) identify patient- and technology-specific variables associated with increased patient satisfaction with ambulatory medical and surgical visits provided virtually; (3) identify the provider and technology-specific variables associated with increased provider satisfaction with ambulatory medical and surgical visits provided virtually, and (4) identify provider- and technology-specific variables associated with providers' increased intent to use virtual care for ambulatory medical and surgical visits.The study was conducted in an urban setting with hospital-based providers. To address the first aim of this study, a retrospective cross-sectional study design with matching procedures (i.e., propensity score matching) and a hierarchical linear regression model (HLM) was used. To address the remaining three aims of the study, a prospective mixed-methods cross-sectional study design with correlation coefficients, analysis of variance (ANOVA) tests, and chi-squared tests were used. Evaluating patient and provider satisfaction with virtual medical and surgical ambulatory services and providers' intent to use virtual care in the future is critical for developing improvement strategies and promoting the adoption of telemedicine in the ambulatory setting. The results of this study may be used to inform the targeted implementation of virtual care in medical and surgical ambulatory care.
Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2023
Mode of access: World Wide Web
ISBN: 9798357530158Subjects--Topical Terms:
3168359
Health sciences.
Subjects--Index Terms:
COVID-19Index Terms--Genre/Form:
542853
Electronic books.
Patient and Provider Satisfaction and Provider Intent to Use Virtual Video Technology for Medical and Surgical Visits in an Urban Ambulatory Setting During and in Peri-COVID-19 Era.
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As the presence of COVID-19 has become the "new normal," the utilization of virtual care in delivering healthcare services is anticipated to remain or increase. The degree to which virtual care is utilized is dependent upon its quality and whether end users' satisfaction is equivalent to or better than traditional in-person medical care, and if the end user's intent to use telemedicine is high. Consequently, the aims of this study were to (1) understand whether patient satisfaction in ambulatory medical and surgical visits differs between virtual care and face-to-face modalities; (2) identify patient- and technology-specific variables associated with increased patient satisfaction with ambulatory medical and surgical visits provided virtually; (3) identify the provider and technology-specific variables associated with increased provider satisfaction with ambulatory medical and surgical visits provided virtually, and (4) identify provider- and technology-specific variables associated with providers' increased intent to use virtual care for ambulatory medical and surgical visits.The study was conducted in an urban setting with hospital-based providers. To address the first aim of this study, a retrospective cross-sectional study design with matching procedures (i.e., propensity score matching) and a hierarchical linear regression model (HLM) was used. To address the remaining three aims of the study, a prospective mixed-methods cross-sectional study design with correlation coefficients, analysis of variance (ANOVA) tests, and chi-squared tests were used. Evaluating patient and provider satisfaction with virtual medical and surgical ambulatory services and providers' intent to use virtual care in the future is critical for developing improvement strategies and promoting the adoption of telemedicine in the ambulatory setting. The results of this study may be used to inform the targeted implementation of virtual care in medical and surgical ambulatory care.
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