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Learning Organization Employee Engagement during COVID-19 and Beyond.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Learning Organization Employee Engagement during COVID-19 and Beyond./
Author:	Wulff, Emily.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2021,
Description:	43 p.
Notes:	Source: Masters Abstracts International, Volume: 83-01.
Contained By:	Masters Abstracts International83-01.
Subject:	COVID-19. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=28541967
ISBN:	9798516078729

Learning Organization Employee Engagement during COVID-19 and Beyond.
Wulff, Emily.

Learning Organization Employee Engagement during COVID-19 and Beyond. - Ann Arbor : ProQuest Dissertations & Theses, 2021 - 43 p.

Source: Masters Abstracts International, Volume: 83-01.

Thesis (M.B.A.)--The College of St. Scholastica, 2021.

This item must not be sold to any third party vendors.

CareBH, a pseudonym for a behavioral health insurance organization, went through a culture change process focused on becoming a learning organization three years ago. Doing so was meant to address employee engagement and high voluntary turnover. The culture created was able to partially support employees during the COIVID-19 pandemic. However, it never fully achieved the goals for engagement and turnover set by senior leadership within the organization. This paper asserts that the goals may be falling short because the cultural change process did not fully address the true nature of disengagement. Recommendations will be made for how a learning organizational culture can more fully be achieved with the supports of agility and appreciative inquiry. Should CareBH use the recommendations proposed they will reinforce and better support the goals of retaining talent and improving employee engagement, which will prepare the organization for future disruptions.

ISBN: 9798516078729Subjects--Topical Terms:

3554449
COVID-19.
Subjects--Index Terms:

Insurance

Learning Organization Employee Engagement during COVID-19 and Beyond.
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245 1 0 $a Learning Organization Employee Engagement during COVID-19 and Beyond.
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300 $a 43 p.
500 $a Source: Masters Abstracts International, Volume: 83-01.
500 $a Advisor: Swenson, David.
502 $a Thesis (M.B.A.)--The College of St. Scholastica, 2021.
506 $a This item must not be sold to any third party vendors.
520 $a CareBH, a pseudonym for a behavioral health insurance organization, went through a culture change process focused on becoming a learning organization three years ago. Doing so was meant to address employee engagement and high voluntary turnover. The culture created was able to partially support employees during the COIVID-19 pandemic. However, it never fully achieved the goals for engagement and turnover set by senior leadership within the organization. This paper asserts that the goals may be falling short because the cultural change process did not fully address the true nature of disengagement. Recommendations will be made for how a learning organizational culture can more fully be achieved with the supports of agility and appreciative inquiry. Should CareBH use the recommendations proposed they will reinforce and better support the goals of retaining talent and improving employee engagement, which will prepare the organization for future disruptions.
590 $a School code: 0614.
650 4 $a COVID-19. $3 3554449
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653 $a Turnover
653 $a Cultural change
653 $a Support
653 $a Disengagement
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690 $a 0624
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